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Bank of America reviews

Bank of America

4.6
Unclaimed
4.6
Unclaimed
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Summary:
Company size: 5000+
Total Assets: $50B+

Bank of America is one of the world's largest financial institutions globally. Bank of America offers personal, business and commercial banking, corporate and investment banking and wealth management services. Bank of America's clients include corporations, governments, institutions and individuals around the world.


Bank of America - Reviews

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Showing 31 – 38 of 38
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HS
Herb S.Feb 17, 2025
3.6
Commercial Banks | Bank Account ,Credit Card Services
Incentivize
Ratings:
Knowledge and competency
4.0
Trust and confidence
4.0
Ease of Doing Business With
4.0
Value
4.0
Willingness to Recommend
4.0
Overall Rating
3.0
Customer Service and Responsiveness
3.0
Fees and Costs
3.0
Communications and transparency
3.0
Comment on the ratings:

bank of america is trustworthy and reliable. If you dont have you should try.

Additional comments:

What did you like most and least about your experience with the Firm?

i like the services they provide and i also like the credit they give.

What recommendations would you make to the Bank and to other businesses considering engaging this Firm?

STOP OUR ACCOUNTS FROM BEING HACKED THAT WOULD BE AMAZING.

RC
Raheem C.Feb 13, 2025
3.8
Commercial Banks | Bank Account
Incentivize
Ratings:
Knowledge and competency
4.0
Trust and confidence
3.0
Ease of Doing Business With
4.0
Value
3.0
Willingness to Recommend
4.0
Overall Rating
4.0
Customer Service and Responsiveness
4.0
Fees and Costs
5.0
Communications and transparency
3.0
Comment on the ratings:

Overall they well known for having affordable fees and or charges.

Additional comments:

What did you like most and least about your experience with the Firm?

I love that their charges are quite fair compared to others but their website is not user friendly.

What recommendations would you make to the Bank and to other businesses considering engaging this Firm?

They need to work on having a better ai integration.

BB
Brittani B.Jan 27, 2025
4.9
Commercial Banks | Bank Account
Incentivize
Ratings:
Knowledge and competency
5.0
Trust and confidence
5.0
Ease of Doing Business With
5.0
Value
5.0
Willingness to Recommend
5.0
Overall Rating
5.0
Customer Service and Responsiveness
5.0
Fees and Costs
4.0
Communications and transparency
5.0
Comment on the ratings:

I left mostly five stars on everything because I think they have very good customer service and answer all your questions and concerns very well.

Additional comments:

What did you like most and least about your experience with the Firm?

What I like most about this firm is their customer service and how knowledgeable they are and how well they answer and questions or concerns you have with full transparency. What I like the least is some of the fees they have and sometimes high interest rates depending how what type of loan or line of credit your trying have.

What recommendations would you make to the Bank and to other businesses considering engaging this Firm?

Maybe have lower interest rates or make it based on your credit score a little more like the higher your score the lower it is or something like that.

KD
Kevin D.Jan 22, 2025
4.9
Commercial Banks | Bank Account ,Benefits & Retirement ,Credit Card Services ,Loans & Lending
Incentivize
Ratings:
Knowledge and competency
5.0
Trust and confidence
5.0
Ease of Doing Business With
5.0
Value
5.0
Willingness to Recommend
5.0
Overall Rating
5.0
Customer Service and Responsiveness
5.0
Fees and Costs
4.0
Communications and transparency
5.0
Comment on the ratings:

Very reliable bank, also very trustworthy and competent, one I will definitely recommend.

Additional comments:

What did you like most and least about your experience with the Firm?

I like most their level of service and also their transparency, what I like least is their interest rate on loans, could be better.

What recommendations would you make to the Bank and to other businesses considering engaging this Firm?

They are reliable and offer value services for whatever size of firm.

VR
Verified ReviewerJul 11, 2023
5.0
Commercial Banks | Credit Card Services
Organic
Ratings:
Knowledge and competency
5.0
Trust and confidence
5.0
Ease of Doing Business With
5.0
Value
5.0
Willingness to Recommend
5.0
Overall Rating
5.0
Customer Service and Responsiveness
5.0
Fees and Costs
5.0
Communications and transparency
5.0
Comment on the ratings:

I have banked with American Express for about a year now and I have had no issues. I joined for the Delta skymiles points.

Additional comments:

What did you like best about your experience with the Firm?

Quick customer service call time

What did you like least about your experience with the Firm?

Not certain Delta SkyMiles card is the best option for me. I may switch to the blue cash card instead

VR
Verified ReviewerApr 14, 2023
5.0
Commercial Banks | Credit Card Services
Organic
Ratings:
Knowledge and competency
5.0
Trust and confidence
5.0
Ease of Doing Business With
5.0
Value
5.0
Willingness to Recommend
5.0
Overall Rating
5.0
Customer Service and Responsiveness
5.0
Fees and Costs
5.0
Communications and transparency
5.0
Comment on the ratings:

Had very easy transition in creating my account and great service when asking questions

VR
Verified ReviewerApr 7, 2023
5.0
Commercial Banks | Bank Account
Organic
Ratings:
Knowledge and competency
5.0
Trust and confidence
5.0
Ease of Doing Business With
5.0
Value
5.0
Willingness to Recommend
5.0
Overall Rating
5.0
Customer Service and Responsiveness
5.0
Fees and Costs
5.0
Communications and transparency
5.0
Comment on the ratings:

Easy banking with reliable customer service I can trust.

Additional comments:

What did you like best about your experience with the Firm?

Ease of banking and wide network if branches and atms.

What did you like least about your experience with the Firm?

Hold times on a phone

VR
Verified ReviewerOct 6, 2022
5.0
Commercial Banks | Loans & Lending
Organic
Ratings:
Knowledge and competency
5.0
Trust and confidence
5.0
Ease of Doing Business With
5.0
Value
5.0
Willingness to Recommend
5.0
Overall Rating
5.0
Customer Service and Responsiveness
5.0
Fees and Costs
5.0
Communications and transparency
5.0
Comment on the ratings:

Serving as Contract CFO for a client.... Incumbent lender began imposing onerous conditions while reducing the size or the overall facility despite no outstanding balances on the LoC. BoA introduced by friends at Merrill Lynch and came through with a much superior offering. We've been with BoA for just over a year now... they proactively notified us of our renewal 2 months prior to its expiration.... Great Job BoA.... they are a true lending partner...

Additional comments:

What did you like best about your experience with the Firm?

responsiveness and ease of doing business

What did you like least about your experience with the Firm?

nothing

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