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Bank of America reviews

Bank of America

4.6
Unclaimed
4.6
Unclaimed


Summary:
Company size: 5000+
Total Assets: $50B+

Bank of America is one of the world's largest financial institutions globally. Bank of America offers personal, business and commercial banking, corporate and investment banking and wealth management services. Bank of America's clients include corporations, governments, institutions and individuals around the world.


Bank of America - Reviews

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Showing 1 – 10 of 42
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HM
Haziq M.Jan 13, 2026
3.8
Commercial Banks | Bank Account
Incentivize
Ratings:
Knowledge and competency
4.0
Trust and confidence
5.0
Ease of Doing Business With
4.0
Value
4.0
Willingness to Recommend
3.0
Overall Rating
4.0
Customer Service and Responsiveness
4.0
Fees and Costs
2.0
Communications and transparency
4.0
Comment on the ratings:

I like how convenient the bank is. The ATM for this bank is easy to find compared to other banks. Though I hate the fees involved.

TR
Tyler R.Jan 12, 2026
5.0
Commercial Banks | Bank Account ,Credit Card Services
Incentivize
Ratings:
Knowledge and competency
5.0
Trust and confidence
5.0
Ease of Doing Business With
5.0
Value
5.0
Willingness to Recommend
5.0
Overall Rating
5.0
Customer Service and Responsiveness
5.0
Fees and Costs
5.0
Communications and transparency
5.0
Comment on the ratings:

I have been banking with them for years and it has remained my top go for any banking services I need.

RW
R W.Dec 26, 2025
3.3
Commercial Banks | Loans & Lending
Incentivize
Ratings:
Knowledge and competency
3.0
Trust and confidence
3.0
Ease of Doing Business With
3.0
Value
3.0
Willingness to Recommend
3.0
Overall Rating
4.0
Customer Service and Responsiveness
4.0
Fees and Costs
3.0
Communications and transparency
4.0
Comment on the ratings:

Mortgage lending experience was easy on an adjustable rate

AC
Albert C.Dec 20, 2025
5.0
Commercial Banks | Bank Account
Incentivize
Ratings:
Knowledge and competency
5.0
Trust and confidence
5.0
Ease of Doing Business With
5.0
Value
5.0
Willingness to Recommend
5.0
Overall Rating
5.0
Customer Service and Responsiveness
5.0
Fees and Costs
5.0
Communications and transparency
5.0
Comment on the ratings:

I love the customer service more than anything . They are very loyal to all new and old customer.

SS
Sandi S.Dec 1, 2025
5.0
Commercial Banks | Bank Account
Incentivize
Ratings:
Knowledge and competency
5.0
Trust and confidence
5.0
Ease of Doing Business With
5.0
Value
5.0
Willingness to Recommend
5.0
Overall Rating
5.0
Customer Service and Responsiveness
5.0
Fees and Costs
5.0
Communications and transparency
5.0
Comment on the ratings:

Everything is good, the service is excellent, and no improvement is required.

SB
Shontesia B.Nov 29, 2025
4.7
Commercial Banks | Bank Account
Incentivize
Ratings:
Knowledge and competency
5.0
Trust and confidence
5.0
Ease of Doing Business With
5.0
Value
5.0
Willingness to Recommend
4.0
Overall Rating
4.0
Customer Service and Responsiveness
5.0
Fees and Costs
4.0
Communications and transparency
5.0
Comment on the ratings:

I’ve been with Bank of America for a while now and my experience has been smooth and reliable. Their mobile app is easy to use, customer service is helpful, and I appreciate how quickly issues get resolved. I also like the fraud alerts and security features very reassuring. Overall, a solid banking experience.

JC
Justin C.Oct 22, 2025
5.0
Commercial Banks | Bank Account
Organic
Ratings:
Knowledge and competency
5.0
Trust and confidence
5.0
Ease of Doing Business With
5.0
Value
5.0
Willingness to Recommend
5.0
Overall Rating
5.0
Customer Service and Responsiveness
5.0
Fees and Costs
5.0
Communications and transparency
5.0
Comment on the ratings:

Banking with BofA for eight years has been seamless, reliable, and incredibly convenient.

YK
Yuriy K.Oct 11, 2025
5.0
Commercial Banks | Credit Card Services
Incentivize
Ratings:
Knowledge and competency
5.0
Trust and confidence
5.0
Ease of Doing Business With
5.0
Value
5.0
Willingness to Recommend
5.0
Overall Rating
5.0
Customer Service and Responsiveness
5.0
Fees and Costs
5.0
Communications and transparency
5.0
Comment on the ratings:

I’ve been using a Bank of America credit card for a while now, and overall the experience has been pretty solid. The online banking and mobile app make it easy to manage payments, check balances, and track spending, which I really appreciate. Customer service has been helpful most of the times I’ve reached out

DH
Damonte H.Oct 2, 2025
5.0
Commercial Banks | Bank Account
Incentivize
Ratings:
Knowledge and competency
5.0
Trust and confidence
5.0
Ease of Doing Business With
5.0
Value
5.0
Willingness to Recommend
5.0
Overall Rating
5.0
Customer Service and Responsiveness
5.0
Fees and Costs
5.0
Communications and transparency
5.0
Comment on the ratings:

Awesome experience. Value the transparency of the baking service and the excellent service provided

NK
Neha K.Sep 15, 2025
4.5
Investment Banks | Private Capital Advisory | Technology & Software
Organic
Ratings:
Judgment
4.0
Communication
5.0
Expertise
5.0
Industry Knowledge
4.0
Willingness to Recommend
5.0
Execution
4.0
Comment on the ratings:

Best in class advisors with trusted knowledge and guidance. Grateful for them!!

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