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Bank of America reviews

Bank of America

4.6
Unclaimed
4.6
Unclaimed
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Summary:
Company size: 5000+
Total Assets: $50B+

Bank of America is one of the world's largest financial institutions globally. Bank of America offers personal, business and commercial banking, corporate and investment banking and wealth management services. Bank of America's clients include corporations, governments, institutions and individuals around the world.


Bank of America - Reviews

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Showing 11 – 20 of 38
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JM
John M.Aug 8, 2025
4.6
Commercial Banks | Credit Card Services ,Bank Account
Organic
Ratings:
Knowledge and competency
5.0
Trust and confidence
4.0
Ease of Doing Business With
4.0
Value
4.0
Willingness to Recommend
5.0
Overall Rating
5.0
Customer Service and Responsiveness
5.0
Fees and Costs
4.0
Communications and transparency
5.0
Comment on the ratings:

They are good because in bank industry they are good in credit card, nothing to be improved they are good

LT
Larry T.Jul 30, 2025
5.0
Commercial Banks | Bank Account
Incentivize
Ratings:
Knowledge and competency
5.0
Trust and confidence
5.0
Ease of Doing Business With
5.0
Value
5.0
Willingness to Recommend
5.0
Overall Rating
5.0
Customer Service and Responsiveness
5.0
Fees and Costs
5.0
Communications and transparency
5.0
Comment on the ratings:

Very convenient to use. Highly recommend. Ideal for personal use.

AA
Asif A.Jul 23, 2025
5.0
Commercial Banks | Bank Account
Incentivize
Ratings:
Knowledge and competency
5.0
Trust and confidence
5.0
Ease of Doing Business With
5.0
Value
5.0
Willingness to Recommend
5.0
Overall Rating
5.0
Customer Service and Responsiveness
5.0
Fees and Costs
5.0
Communications and transparency
5.0
Comment on the ratings:

It’s a great bank. The customer support is also really good.

SB
Sandy B.Jul 18, 2025
4.7
Commercial Banks | Bank Account
Incentivize
Ratings:
Knowledge and competency
5.0
Trust and confidence
4.0
Ease of Doing Business With
5.0
Value
4.0
Willingness to Recommend
4.0
Overall Rating
5.0
Customer Service and Responsiveness
5.0
Fees and Costs
5.0
Communications and transparency
5.0
Comment on the ratings:

They are amazing always friendly and fast customer service and easy to do business with.

LV
Loreal V.Jul 18, 2025
5.0
Commercial Banks | Bank Account
Incentivize
Ratings:
Knowledge and competency
5.0
Trust and confidence
5.0
Ease of Doing Business With
5.0
Value
5.0
Willingness to Recommend
5.0
Overall Rating
5.0
Customer Service and Responsiveness
5.0
Fees and Costs
5.0
Communications and transparency
5.0
Comment on the ratings:

They was awesome, they were professional and kind and loving

SG
Shell G.Jul 15, 2025
4.7
Commercial Banks | Bank Account ,Credit Card Services ,Payments
Incentivize
Ratings:
Knowledge and competency
5.0
Trust and confidence
5.0
Ease of Doing Business With
4.0
Value
4.0
Willingness to Recommend
5.0
Overall Rating
5.0
Customer Service and Responsiveness
5.0
Fees and Costs
4.0
Communications and transparency
5.0
Comment on the ratings:

Trustworthy bank that regularly seeks to make resources and services more accessible to its clientele

ND
Nicole D.Jul 9, 2025
3.7
Investment Banks | Capital Markets | Energy and Power
Incentivize
Ratings:
Judgment
2.0
Communication
5.0
Expertise
5.0
Industry Knowledge
3.0
Willingness to Recommend
3.0
Execution
4.0
Comment on the ratings:

I think they lack age. Most of the investors now are very young and very green Im hoping in time for both to change. No, age doesn't mean wisdom but it does mean experience.

ME
Mfoniso E.May 31, 2025
4.1
Commercial Banks | Bank Account ,Payments
Incentivize
Ratings:
Knowledge and competency
4.0
Trust and confidence
5.0
Ease of Doing Business With
4.0
Value
4.0
Willingness to Recommend
5.0
Overall Rating
4.0
Customer Service and Responsiveness
4.0
Fees and Costs
3.0
Communications and transparency
4.0
Comment on the ratings:

Account fees are a bit high but overall it’s very worth it.

Additional comments:

What did you like most and least about your experience with the Firm?

The bank had a bit of a line so it took a ehile for me to get attended to, but once it was my turn, they were able to take care of my issue very swiftly.

What recommendations would you make to the Bank and to other businesses considering engaging this Firm?

Lower account fees and hire more tellers and employees.

YC
Yatziri C.May 23, 2025
5.0
Commercial Banks | Credit Card Services ,Bank Account
Incentivize
Ratings:
Knowledge and competency
5.0
Trust and confidence
5.0
Ease of Doing Business With
5.0
Value
5.0
Willingness to Recommend
5.0
Overall Rating
5.0
Customer Service and Responsiveness
5.0
Fees and Costs
5.0
Communications and transparency
5.0
Comment on the ratings:

I have a good relationship with my bank teller and she is always helping me receive the best financial information when it comes to credit cards, savings accounts, and auto loans.

Additional comments:

What did you like most and least about your experience with the Firm?

Great customer service would be my favorite thing about Bank of America. I don’t really have a least favorite thing.

What recommendations would you make to the Bank and to other businesses considering engaging this Firm?

Perhaps expanding their rewards program for credit card users would be nice.

QC
Quana C.May 14, 2025
5.0
Commercial Banks | Bank Account
Incentivize
Ratings:
Knowledge and competency
5.0
Trust and confidence
5.0
Ease of Doing Business With
5.0
Value
5.0
Willingness to Recommend
5.0
Overall Rating
5.0
Customer Service and Responsiveness
5.0
Fees and Costs
5.0
Communications and transparency
5.0
Comment on the ratings:

The best bank ever I love Bank of America and will never leave

Additional comments:

What did you like most and least about your experience with the Firm?

I like everything about bank there’s always there for me on time and on point

What recommendations would you make to the Bank and to other businesses considering engaging this Firm?

We’ll try them out. You won’t regret it. It’s the best bank ever.