Capital One Financial Corporation, incorporated in July 21, 1994, is a diversified banking company focused primarily on consumer and commercial lending and deposit origination. Its principal business segments are Local Banking and National Lending. Local Banking includes consumer, small business and commercial deposits, and lending conducted within its branch network.
Capital One - Reviews
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Capital one is a very good bank that provides a great service to it's customers.
Additional comments:What did you like most and least about your experience with the Firm?
Something I like the most about the firm is being able to have a bank that doesn't require monthly maintenance fees. Something I dislike about it is when I overdrawn I'm in the negatives. That is my only issue.
What recommendations would you make to the Bank and to other businesses considering engaging this Firm?
I would say keep, being the way you are. Especially with the no maintenance fees.
I have been a Capital One member for about a year now and genuinely have no complaints thus far, they’re amazing! Definitely recommend for first time CC holder or just plain out in general!
I was promised an extended line of credit if I made on time payments for 6 months from a previous line of credit.After making ''on time'' payments for the 6 month period, Capital One honored their word and offered me a $1000 dollar increase along with a low interest rate.They have recieved a 5 star review in every category.Thanks Capital One for being a loyal and promising supporter.
Capital One is easy to use and communicate with. I’d prefer for them to have an option for chat or text based communication, but the phone service for communication is easy to navigate and get in touch with whom you need to. Something I really like about Capital One is that you can immediately enroll in Zelle for Person to Person payments, unlike some other banks that have a required amount of time your account needs to be open first before you can enroll. Overall it’s a really good bank with no hassles or fees.
I needed a debit card for my account so I called and ordered one. Staff was very friendly. They have no fees to deposit money. And a good interest saving account. Can't wait to start a credit card with them .
None they are outstanding in their field and top notch service
They have good people and a good app and good easy website
Everything was presented as it should it is nice and easy to work with and customer service answers the phone and gets any issues you have done fast and they are always very professional.
Capital One is a modern bank that leans hard into digital convenience, with few physical branches but a strong online presence. Its mobile app is fast, intuitive, and packed with features like card locking and instant notifications. Savings rates start off competitive but can drop without much notice. Customer support varies wildly depending on the day and the rep. Still, if you’re comfortable doing most of your banking online, it gets the job done without much fuss.
Additional comments:What did you like most and least about your experience with the Firm?
What I liked most was the smooth digital experience - from account setup to transfers was quick and easy. What I liked least was the inconsistent customer service and unclear communication about savings rate changes.
What recommendations would you make to the Bank and to other businesses considering engaging this Firm?
Capital One should improve customer service consistency and be clearer about rate changes. For businesses, it’s a strong digital partner, but don’t rely too much on their human support.
Capital One 360 Banking is a great company which has a easy app to use for all your banking needs , it has zero fees for banking with direct deposit, as well as the customer service representatives are kind understanding and will do everything they can to resolve any issues your having . I'd recommend switching to capital one if your looking for a new bank with excellent service's and reviews
Additional comments:What did you like most and least about your experience with the Firm?
The representative were so helpful and I could easily understand them. there is no 24 hours representative service
What recommendations would you make to the Bank and to other businesses considering engaging this Firm?
Having 24 hour service representatives to call and more in person banks