Wells Fargo & Company is a multinational financial services company that provides personal and commercial banking services, investing and wealth management services, and corporate and investment banking including access to debt capital markets, equity capital marketing as well as merger & acquisition advisory services.
Wells Fargo - Reviews
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Have always had nothing but excellent service in a comfortable and pleasant atmosphere in the six years I have been using this branch!
Additional comments:What did you like most and least about your experience with the Firm?
In-person applicationsMany, but not all, banks have branches where you can apply in person with a credit specialist. Slower approvalIf you want to get your loan as quickly as possible, an online lender is usually the way to go.
What recommendations would you make to the Bank and to other businesses considering engaging this Firm?
Fantastic experience with Wells Fargo. The team was knowledgeable, patient, and transparent throughout the process.
Recommendations to Wells Fargo: Invest more in training front-line staff and streamline your call center support. Continue improving digital services—they’re a big strength. Advice to other businesses: Wells Fargo is a dependable partner with strong infrastructure. Just ensure you fully understand their fee structures and get everything in writing.
Additional comments:What did you like most and least about your experience with the Firm?
What I liked most: Wells Fargo’s online and mobile banking tools are some of the best I’ve used. Transactions are easy to track, and the app is fast and reliable. I also appreciated their fraud alert system, which worked effectively. What I liked least: Wait times on customer service calls can be long, and sometimes you’re transferred between departments too many times. Also, some account fees could be more competitive.
What recommendations would you make to the Bank and to other businesses considering engaging this Firm?
Recommendations to Wells Fargo: Invest more in training front-line staff and streamline your call center support. Continue improving digital services—they’re a big strength. Advice to other businesses: Wells Fargo is a dependable partner with strong infrastructure. Just ensure you fully understand their fee structures and get everything in writing.
I appreciate their large network and wide range of services, along with generally user-friendly online tools. However, higher fees at times and their past controversies prevent a perfect 5-star score. It's a balance of convenience and some drawbacks.
Additional comments:What did you like most and least about your experience with the Firm?
What I liked most was the convenience of their large branch and ATM network and their user-friendly online and mobile banking. What I liked least was probably the fees I've encountered at times, and the lingering feeling about their past controversies, even though my personal banking has been fine.
What recommendations would you make to the Bank and to other businesses considering engaging this Firm?
To Wells Fargo: * Improve fee transparency and communication. * Continue investing in digital platform enhancements. * Actively work to rebuild and maintain customer trust. * Consider more competitive savings rates. To other businesses considering engaging Wells Fargo: * Ensure their services clearly align with your specific needs. * Thoroughly review all fee structures and contract terms. * Assess their tech capabilities and integration options. * Consider their reputation and public perception.
Nobody is perfect. Depends on the branch you go to use for banking business.
Additional comments:What did you like most and least about your experience with the Firm?
Many branches located all over Southern California where I live. I have no bad experiences so far with Wells Fargo.
What recommendations would you make to the Bank and to other businesses considering engaging this Firm?
I don’t have anything to say or add to this review.
I love everything about Wells Fargo because they have good service
Additional comments:What did you like most and least about your experience with the Firm?
I like everything about Wells Fargo and I have never had no bad experiences
What recommendations would you make to the Bank and to other businesses considering engaging this Firm?
I will recommend anybody to try Wells Fargo because they are a good company
Am so impressed with the options available for selection
Additional comments:What did you like most and least about your experience with the Firm?
I like there transparency, but I hate how they treated there customers
What recommendations would you make to the Bank and to other businesses considering engaging this Firm?
O want them to be advanced, like offering more of digital services
I’ve had good experiences with various account services at Wells Fargo. When my account was compromised I received quick and efficient services and bankers helps me clean everything up and get new cards sent out immediately.
Additional comments:What did you like most and least about your experience with the Firm?
When my account was compromised, bankers helped me track the last 10 transactions to make sure it was me and not someone else.
What recommendations would you make to the Bank and to other businesses considering engaging this Firm?
I feel that Wells Fargo is a trustworthy bank with which to work. Customer service is top notch. They are responsive, friendly and professional. Very helpful.
I utilize Wells Fargo for private banking and they are very friendly, easy to work with, convenient, and secure. The only negative thing about banking with Wells Fargo in my opinion is their low interest rates. Their interest rates are some of the worst in the country for personal banking.
Additional comments:What did you like best about your experience with the Firm?
Security and convenience.
What did you like least about your experience with the Firm?
Low interest rates.
I have banked with Wells Fargo for 10 years now. I have only had one issue with fraud and I was notified immediately of the suspicious charge. Their mobile app is very easy to navigate. I trust this bank and will continue banking with them.
Additional comments:What did you like best about your experience with the Firm?
Customer service
What did you like least about your experience with the Firm?
Lacking credit card benefits