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Chase Bank
Unclaimed
4.7
5Reviews
Contact
Favorites
Unclaimed
4.7
5Reviews
Contact
Summary
location iconNew York, New York
website
company sizeCompany size: 5000+
total assetsTotal Assets: $50B+

Chase Bank is the consumer and commercial banking subisidary of JPMorgan Chase & Co. Chase Bank offers consumer and business banking services including credit cards, mortgages, personal loans, automobile loans, and a broad suite of other financial services for clients.

Categories
Commercial Banks
ServicesBank AccountBenefits & RetirementCredit Card ServicesLoans & LendingInternational ServicesPayments
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Chase Bank - Reviews

Have an opinion to share? Write a review to help others decide
tC
Tiana C.
Verified LinkedIn User
5
Apr 25, 2025
Commercial Banks | Bank Account, Payments, Credit Card Services
incentivized review
incentivized review
Ratings
Ease of Doing Business With
Value
Willingness to Recommend
Trust and confidence
Knowledge and competency
Communications and transparency
Fees and Costs
Customer Service and Responsiveness
Overall Rating
Ratings comment
I have been a proud member of Chase for over 8 years now and am very satisfied with the service and offerings they provide. I like that I can get easy access to my bank account via the Chase mobile banking app, as well as pay bills, send money, and even check my credit score. In person, the bank tellers and clerks are always very courteous and provide excellent customer service whether I am wit...
Additional comments
What did you like most and least about your experience with the Firm?
Something I liked the least about the firm is that sometimes the lines are long to see a teller and appointments can take a little while. Something I like the most about the firm is the ease and convenience of banking in person and online.
What recommendations would you make to the Bank and to other businesses considering engaging this Firm?
I would recommend the firm integrate online appointments or use AI to help answer questions or concerns to help save time for customers and members who might not need to make an in person visit to a Chase bank.
pP
Peter P.
Verified LinkedIn User
5
Apr 17, 2025
Commercial Banks | Bank Account
incentivized review
incentivized review
Ratings
Ease of Doing Business With
Value
Willingness to Recommend
Trust and confidence
Knowledge and competency
Communications and transparency
Fees and Costs
Customer Service and Responsiveness
Overall Rating
Ratings comment
I have banked with many banks and Chase bank is the best.
Additional comments
What did you like most and least about your experience with the Firm?
I like that every time I go into a branch they know who I am and call me by name. Least is that sometimes the atm has a glitch.
What recommendations would you make to the Bank and to other businesses considering engaging this Firm?
I wish I wouldn’t have wasted time trying other bank first and I wish I would have first tried Chase.
rm
rabiu m.
Verified LinkedIn User
4.7
Feb 17, 2025
Commercial Banks | Loans & Lending, Credit Card Services
incentivized review
incentivized review
Ratings
Ease of Doing Business With
Value
Willingness to Recommend
Trust and confidence
Knowledge and competency
Communications and transparency
Fees and Costs
Customer Service and Responsiveness
Overall Rating
Ratings comment
I've been banking with Chase for years now, and honestly, it's been a pretty decent experience. I love how they have pretty much everything I need under one roof, from my credit card to my car loan. Their app is super easy to use, letting me deposit checks and pay bills without ever stepping foot in a branch. Sure, sometimes the fees can be a little annoying if I don't keep an eye on my account...
Additional comments
What did you like most and least about your experience with the Firm?
Convenience and Accessibility: The extensive network of branches and ATMs, coupled with a robust online and mobile banking platform, makes managing finances convenient and accessible. Fees: The complex fee structure, including monthly maintenance fees, overdraft fees, and ATM fees, can be frustrating and expensive for some customers.
What recommendations would you make to the Bank and to other businesses considering engaging this Firm?
Continue to innovate and refine the mobile app, ensuring seamless user experiences and integrating emerging technologies like biometric authentication and AI-powered financial insights.
vR
Verified Reviewer
Verified Google Business Email User
4
Feb 5, 2025
Commercial Banks | Credit Card Services
incentivized review
incentivized review
Ratings
Ease of Doing Business With
Value
Willingness to Recommend
Trust and confidence
Knowledge and competency
Communications and transparency
Fees and Costs
Customer Service and Responsiveness
Overall Rating
Ratings comment
The Chase Freedom Flex is a great no-annual-fee card offering 5% cashback on rotating categories, 3% on dining and drugstores, and 1% on everything else. While Chase is a trusted bank with solid rewards, the card has foreign transaction fees and requires activation for bonus categories.
Additional comments
What did you like most and least about your experience with the Firm?
liked ease of opening account , didnt like the benefits with the card
What recommendations would you make to the Bank and to other businesses considering engaging this Firm?
quicker response time, better resolution sometimes the bot does not give good answers
s
Steve
5
Nov 28, 2024
Commercial Banks | Bank Account
incentivized review
incentivized review
Ratings
Ease of Doing Business With
Value
Willingness to Recommend
Trust and confidence
Knowledge and competency
Communications and transparency
Fees and Costs
Customer Service and Responsiveness
Overall Rating
Ratings comment
Additional comments