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Wells Fargo reviews

Wells Fargo

4.0
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4.0
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Summary:
Company size: 5000+

Wells Fargo & Company is a multinational financial services company that provides personal and commercial banking services, investing and wealth management services, and corporate and investment banking including access to debt capital markets, equity capital marketing as well as merger & acquisition advisory services.


Wells Fargo - Reviews

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Showing 1 – 10 of 61
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JP
Janet P.Dec 16, 2025
4.4
Commercial Banks | Bank Account ,Insurance ,Credit Card Services ,Benefits & Retirement
Incentivize
Ratings:
Knowledge and competency
4.0
Trust and confidence
4.0
Ease of Doing Business With
5.0
Value
5.0
Willingness to Recommend
4.0
Overall Rating
5.0
Customer Service and Responsiveness
5.0
Fees and Costs
4.0
Communications and transparency
4.0
Comment on the ratings:

As a customer, I've come to realize that banking is not just about managing finances, but also about building a sense of community. Wells Fargo Bank has successfully created a sense of belonging among its customers, earning an excellent rating in my book. Their staff is friendly, approachable, and genuinely interested in understanding my financial needs. I am highly likely to recommend Wells Fargo Bank to others due to their exceptional community-focused approach, customer service, and commitment to customer satisfaction.

Additional comments:

What did you like most and least about your experience with the Firm?

One aspect that impressed me during my experience with Wells Fargo Bank was their comprehensive approach to environmental sustainability. They have implemented a range of initiatives designed to reduce their environmental footprint, including energy-efficient branch designs, paperless banking options, and community development programs focused on environmental conservation. However, I felt that their online banking platform could be more intuitive, allowing customers to easily navigate and manage their accounts. Nevertheless, the overall experience was exceptional, and I appreciate Wells Fargo Bank's dedication to providing top-notch banking services.

What recommendations would you make to the Bank and to other businesses considering engaging this Firm?

To Wells Fargo Bank, I recommend continuing to prioritize community development and environmental sustainability in their banking approach. This could include expanding their community development programs, investing in renewable energy sources, and implementing sustainable practices in their operations. To other businesses considering engaging Wells Fargo Bank, I recommend exploring their treasury management solutions, including account management, payment processing, and fraud prevention services. By partnering with Wells Fargo Bank, businesses can tap into their expertise in financial services, driving growth and success while promoting environmental sustainability.

D
David K.Nov 29, 2025
3.4
Commercial Banks | Bank Account ,Payments
Incentivize
Ratings:
Knowledge and competency
4.0
Trust and confidence
3.0
Ease of Doing Business With
3.0
Value
4.0
Willingness to Recommend
3.0
Overall Rating
4.0
Customer Service and Responsiveness
4.0
Fees and Costs
3.0
Communications and transparency
3.0
Comment on the ratings:

solid service overall, just the monthly service fee is a bit ridiculous

R
Ryan O.Nov 27, 2025
5.0
Commercial Banks | Bank Account
Incentivize
Ratings:
Knowledge and competency
5.0
Trust and confidence
5.0
Ease of Doing Business With
5.0
Value
5.0
Willingness to Recommend
5.0
Overall Rating
5.0
Customer Service and Responsiveness
5.0
Fees and Costs
5.0
Communications and transparency
5.0
Comment on the ratings:

They have been extremely helpful and informative about any of my questions and they reassured the concerns I had and helped me understand and they have great customer service

MF
maria f.Nov 27, 2025
4.7
Commercial Banks | Loans & Lending
Incentivize
Ratings:
Knowledge and competency
5.0
Trust and confidence
5.0
Ease of Doing Business With
5.0
Value
5.0
Willingness to Recommend
5.0
Overall Rating
4.0
Customer Service and Responsiveness
4.0
Fees and Costs
5.0
Communications and transparency
4.0
Comment on the ratings:

Very good service to use and to have great accounts

LE
Lustrina E.Nov 26, 2025
1.4
Commercial Banks | Bank Account
Incentivize
Ratings:
Knowledge and competency
1.0
Trust and confidence
1.0
Ease of Doing Business With
1.0
Value
1.0
Willingness to Recommend
2.0
Overall Rating
4.0
Customer Service and Responsiveness
1.0
Fees and Costs
1.0
Communications and transparency
1.0
Comment on the ratings:

Great incentives. Terrible every thing else. Definitely do not recommend.

DL
David L.Nov 26, 2025
3.6
Commercial Banks | Benefits & Retirement
Incentivize
Ratings:
Knowledge and competency
4.0
Trust and confidence
3.0
Ease of Doing Business With
3.0
Value
4.0
Willingness to Recommend
3.0
Overall Rating
4.0
Customer Service and Responsiveness
5.0
Fees and Costs
3.0
Communications and transparency
3.0
Comment on the ratings:

They have very experienced officers, good products. Their fees are in line with the industry. They have ok security systems in place with two part authentication. Could have lower fees in line with vanguard

AC
Alexis C.Nov 26, 2025
4.0
Commercial Banks | Bank Account ,Credit Card Services
Incentivize
Ratings:
Knowledge and competency
3.0
Trust and confidence
2.0
Ease of Doing Business With
5.0
Value
4.0
Willingness to Recommend
4.0
Overall Rating
4.0
Customer Service and Responsiveness
5.0
Fees and Costs
4.0
Communications and transparency
5.0
Comment on the ratings:

I like that they have great customer service, they also took the time to meet all my needs and they also made sure I was happy

SC
sharon C.Nov 26, 2025
5.0
Commercial Banks | Loans & Lending
Organic
Ratings:
Knowledge and competency
5.0
Trust and confidence
5.0
Ease of Doing Business With
5.0
Value
5.0
Willingness to Recommend
5.0
Overall Rating
5.0
Customer Service and Responsiveness
5.0
Fees and Costs
5.0
Communications and transparency
5.0
Comment on the ratings:

I love the customer service and help. I don't know if anything to improve.

MU
Mark u.Nov 24, 2025
4.3
Commercial Banks | Bank Account
Incentivize
Ratings:
Knowledge and competency
5.0
Trust and confidence
4.0
Ease of Doing Business With
5.0
Value
5.0
Willingness to Recommend
4.0
Overall Rating
4.0
Customer Service and Responsiveness
3.0
Fees and Costs
5.0
Communications and transparency
4.0
Comment on the ratings:

I like everything about them because of their expertise

A
Angel M.Nov 20, 2025
4.0
Commercial Banks | Bank Account
Incentivize
Ratings:
Knowledge and competency
4.0
Trust and confidence
4.0
Ease of Doing Business With
4.0
Value
4.0
Willingness to Recommend
4.0
Overall Rating
5.0
Customer Service and Responsiveness
4.0
Fees and Costs
3.0
Communications and transparency
4.0
Comment on the ratings:

I like everything about them they are very attentive to their customers

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