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The Citizens First National Bank of Storm Lake reviews

The Citizens First National Bank of Storm Lake

3.0
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3.0
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Summary:
Company size: 11-50

In 1902, Fred and George Schaller started the Citizens Bank as a private banking business with deposits of $70,000.00. Since that time the bank has remained locally owned and managed by the Schaller family. Citizens 1st National Bank's position as a local community bank is emphasized by the fact that directors, management, officers and employees are all residents othe trade area. In addition to its electronic branch, it has physical facilities located in Storm Lake and Early, Iowa.


The Citizens First National Bank of Storm Lake - Reviews

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JS
Jay S.Apr 19, 2025
3.0
Commercial Banks | Bank Account
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Ratings:
Knowledge and competency
5.0
Trust and confidence
1.0
Ease of Doing Business With
4.0
Value
1.0
Willingness to Recommend
4.0
Overall Rating
2.0
Customer Service and Responsiveness
3.0
Fees and Costs
4.0
Communications and transparency
3.0
Comment on the ratings:

These people messed up my direct deposit so many times.

Additional comments:

What did you like most and least about your experience with the Firm?

I like that it was a local bank but I hated that they messed up my account so much.

What recommendations would you make to the Bank and to other businesses considering engaging this Firm?

Honestly I would not recommend it to anybody unless you don't care.