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The Citizens Bank of Philadelphia reviews

The Citizens Bank of Philadelphia

5.0
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5.0
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Categories: Commercial Banks
Services: Bank Account
Summary:
Company size: 201-500

The Citizens Bank of Philadelphia has locations throughout Mississippi, from Starkville to the Gulf Coast. With an emphasis on community banking and banking on the communities it serves, the staff hopes to grow dreams and improves the areas within the footprint. With over a century of service, The Citizens Bank stands on a past of strength and stability and looks to a future of solid, planned growth.


The Citizens Bank of Philadelphia - Reviews

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SB
shaidae b.Sep 15, 2025
5.0
Commercial Banks | Bank Account
Incentivize
Ratings:
Knowledge and competency
5.0
Trust and confidence
5.0
Ease of Doing Business With
5.0
Value
5.0
Willingness to Recommend
5.0
Overall Rating
5.0
Customer Service and Responsiveness
5.0
Fees and Costs
5.0
Communications and transparency
5.0
Comment on the ratings:

What I liked: I appreciate Citizens Bank’s strong focus on customer service and community involvement. The staff is approachable, and the online/mobile banking options make it easy to manage finances conveniently and securely. What could be improved: Expanding the availability of in-person services, such as longer branch hours or shorter wait times during peak periods, could further enhance the customer experience.