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SoFi reviews

SoFi

4.5
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4.5
Unclaimed
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Summary:
Company size: 1001-5000
AUM: $10B - $25B

SoFi provides financial advisory services, products and tools for borrowing, saving, spending, investing and protection to help customers pursue their financial goals. SoFI's product offerings include checking and savings accounts, credit cards, investment accounts, student loan refinancing, personal loans, home loans, insurance and other financial services.


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SoFi - Reviews

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Showing 1 – 10 of 25
  • Most popular
  • Highest rated
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TM
Tina M.Dec 6, 2025
4.7
Investment Management | Private Banking
Incentivize
Ratings:
Knowledge and competency
5.0
Trust and confidence
5.0
Ease of Doing Business With
4.0
Value
5.0
Willingness to Recommend
5.0
Overall Rating
5.0
Customer Service and Responsiveness
4.0
Fees and Costs
5.0
Communications and transparency
4.0
Comment on the ratings:

Wonderful rates on their personal and professional banking services, they also offer investment opportunities and even recommend what steps you should take to better your financial outlook

AS
Ashley S.Dec 6, 2025
5.0
Commercial Banks | Bank Account ,Credit Card Services ,Benefits & Retirement ,Loans & Lending
Incentivize
Ratings:
Knowledge and competency
5.0
Trust and confidence
5.0
Ease of Doing Business With
5.0
Value
5.0
Willingness to Recommend
5.0
Overall Rating
5.0
Customer Service and Responsiveness
5.0
Fees and Costs
5.0
Communications and transparency
5.0
Comment on the ratings:

SoFi Bank definitely goes above and beyond the call of duty!! They make sure to respond quickly and to have a resolution to your issues!!

MM
Maureen M.Dec 2, 2025
5.0
Commercial Banks | Bank Account ,Credit Card Services
Incentivize
Ratings:
Knowledge and competency
5.0
Trust and confidence
5.0
Ease of Doing Business With
5.0
Value
5.0
Willingness to Recommend
5.0
Overall Rating
5.0
Customer Service and Responsiveness
5.0
Fees and Costs
5.0
Communications and transparency
5.0
Comment on the ratings:

I like their customer service and everything is great

DW
Daniel W.Nov 29, 2025
5.0
Consumer Finance | Mortgage / Home Equity Loans ,Personal Loans
Incentivize
Ratings:
Knowledge and competency
5.0
Trust and confidence
5.0
Ease of Doing Business With
5.0
Value
5.0
Willingness to Recommend
5.0
Overall Rating
5.0
Customer Service and Responsiveness
5.0
Fees and Costs
5.0
Communications and transparency
5.0
Comment on the ratings:

They covered all the ones and outs of the whole process answered all my questions and they were just just the best.

DR
Daniel R.Nov 16, 2025
4.0
Consumer Finance | Loan Consolidation
Incentivize
Ratings:
Knowledge and competency
3.0
Trust and confidence
5.0
Ease of Doing Business With
1.0
Value
2.0
Willingness to Recommend
5.0
Overall Rating
5.0
Customer Service and Responsiveness
5.0
Fees and Costs
5.0
Communications and transparency
5.0
Comment on the ratings:

I love all the various ways to go about loan consolidation and the lengths they will go to in order to help you.

KD
Korlee Dad u.Nov 6, 2025
3.9
Commercial Banks | Bank Account
Incentivize
Ratings:
Knowledge and competency
4.0
Trust and confidence
5.0
Ease of Doing Business With
4.0
Value
4.0
Willingness to Recommend
3.0
Overall Rating
4.0
Customer Service and Responsiveness
4.0
Fees and Costs
3.0
Communications and transparency
4.0
Comment on the ratings:

Improve the security of our accounts and can show a better detailed summary of my spending.

CS
Cherrelle S.Oct 7, 2025
4.4
Commercial Banks | Credit Card Services ,Bank Account
Incentivize
Ratings:
Knowledge and competency
5.0
Trust and confidence
5.0
Ease of Doing Business With
3.0
Value
4.0
Willingness to Recommend
5.0
Overall Rating
5.0
Customer Service and Responsiveness
5.0
Fees and Costs
3.0
Communications and transparency
5.0
Comment on the ratings:

It’s very good to use when you’re a beginner trying to boost your credit score

MM
Melinda M.Sep 24, 2025
4.0
Consumer Finance | Credit Cards
Incentivize
Ratings:
Knowledge and competency
4.0
Trust and confidence
4.0
Ease of Doing Business With
4.0
Value
4.0
Willingness to Recommend
4.0
Overall Rating
4.0
Customer Service and Responsiveness
4.0
Fees and Costs
4.0
Communications and transparency
4.0
Comment on the ratings:

They offer support and tips to learn about investing. They help with education and supportive services.

MM
Melinda M.Sep 11, 2025
5.0
Commercial Banks | Bank Account ,Payments ,Credit Card Services
Incentivize
Ratings:
Knowledge and competency
5.0
Trust and confidence
5.0
Ease of Doing Business With
5.0
Value
5.0
Willingness to Recommend
5.0
Overall Rating
5.0
Customer Service and Responsiveness
5.0
Fees and Costs
5.0
Communications and transparency
5.0
Comment on the ratings:

I have used sofi for my online transactions. It is easy to add money into my checking account. I like the service and the ability to add money quickly.

NK
Neha K.Sep 3, 2025
4.4
Consumer Finance | Personal Loans ,Credit Cards
Incentivize
Ratings:
Knowledge and competency
4.0
Trust and confidence
4.0
Ease of Doing Business With
5.0
Value
5.0
Willingness to Recommend
4.0
Overall Rating
5.0
Customer Service and Responsiveness
4.0
Fees and Costs
5.0
Communications and transparency
4.0
Comment on the ratings:

Love my SoFi online banking. Better rates, great experience. A+

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