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SoFi reviews

SoFi

4.4
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4.4
Unclaimed
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Summary:
Company size: 1001-5000
AUM: $10B - $25B

SoFi provides financial advisory services, products and tools for borrowing, saving, spending, investing and protection to help customers pursue their financial goals. SoFI's product offerings include checking and savings accounts, credit cards, investment accounts, student loan refinancing, personal loans, home loans, insurance and other financial services.


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SoFi - Reviews

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Showing 11 – 20 of 23
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  • Highest rated
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AT
Alaina T.Aug 5, 2025
4.8
Consumer Finance | Buy Now Pay Later
Incentivize
Ratings:
Knowledge and competency
4.0
Trust and confidence
5.0
Ease of Doing Business With
5.0
Value
5.0
Willingness to Recommend
5.0
Overall Rating
5.0
Customer Service and Responsiveness
4.0
Fees and Costs
5.0
Communications and transparency
5.0
Comment on the ratings:

Loved how fast customer service is getting back to you and resolving any issues I've had

SS
Sylvia S.Jul 27, 2025
4.9
Commercial Banks | Bank Account
Incentivize
Ratings:
Knowledge and competency
5.0
Trust and confidence
5.0
Ease of Doing Business With
5.0
Value
5.0
Willingness to Recommend
5.0
Overall Rating
5.0
Customer Service and Responsiveness
5.0
Fees and Costs
4.0
Communications and transparency
5.0
Comment on the ratings:

The atm fees could be lower and they could add more in network atms

DH
Donneil H.Jul 21, 2025
5.0
Commercial Banks | Bank Account
Incentivize
Ratings:
Knowledge and competency
5.0
Trust and confidence
5.0
Ease of Doing Business With
5.0
Value
5.0
Willingness to Recommend
5.0
Overall Rating
5.0
Customer Service and Responsiveness
5.0
Fees and Costs
5.0
Communications and transparency
5.0
Comment on the ratings:

Overdraft feature needs to be improved to where you can overdraft earlier without the membership

CH
Charity H.Jul 21, 2025
4.0
Commercial Banks | Bank Account
Incentivize
Ratings:
Knowledge and competency
4.0
Trust and confidence
4.0
Ease of Doing Business With
4.0
Value
4.0
Willingness to Recommend
4.0
Overall Rating
4.0
Customer Service and Responsiveness
4.0
Fees and Costs
4.0
Communications and transparency
4.0
Comment on the ratings:

1000/10 just hope customer rewards can be improved just by a little bit

LH
Layton H.Jul 3, 2025
4.0
Consumer Finance | Personal Loans
Incentivize
Ratings:
Knowledge and competency
5.0
Trust and confidence
4.0
Ease of Doing Business With
5.0
Value
4.0
Willingness to Recommend
4.0
Overall Rating
3.0
Customer Service and Responsiveness
5.0
Fees and Costs
2.0
Communications and transparency
4.0
Comment on the ratings:

I have a love/hate relationship with SoFi. They will lend you more money than anyone else in the marketplace will. They also accordingly charge you interest rates higher than any competitor. They are useful if needed, just be wary of the terms.

ES
Erin S.Jun 19, 2025
4.3
Consumer Finance | Mortgage / Home Equity Loans
Incentivize
Ratings:
Knowledge and competency
4.0
Trust and confidence
5.0
Ease of Doing Business With
4.0
Value
4.0
Willingness to Recommend
5.0
Overall Rating
4.0
Customer Service and Responsiveness
5.0
Fees and Costs
4.0
Communications and transparency
4.0
Comment on the ratings:

Generally very easy to work with and communicative, but not appropriate for someone looking to get a Coop

JK
Justin K.Jun 18, 2025
5.0
Fintech | Technology ,Cryptocurrency & Blockchain ,Payments
Incentivize
Ratings:
Knowledge and competency
5.0
Trust and confidence
5.0
Ease of Doing Business With
5.0
Value
5.0
Willingness to Recommend
5.0
Overall Rating
5.0
Customer Service and Responsiveness
5.0
Fees and Costs
5.0
Communications and transparency
5.0
Comment on the ratings:

no lag app with low or no fees. super easy to use

MC
Mariya C.Jun 14, 2025
5.0
Investment Management | Private Banking
Incentivize
Ratings:
Knowledge and competency
5.0
Trust and confidence
5.0
Ease of Doing Business With
5.0
Value
5.0
Willingness to Recommend
5.0
Overall Rating
5.0
Customer Service and Responsiveness
5.0
Fees and Costs
5.0
Communications and transparency
5.0
Comment on the ratings:

They have numerous referral and sign up bonuses, they also have banking and investing accounts in the same app. Customer service is ALWAYS super helpful and super quick to respond. And lastly, the security notifications to confirm it's you making the purchase are amazing.

AH
Azman H.Jun 4, 2025
4.8
Commercial Banks | Bank Account
Incentivize
Ratings:
Knowledge and competency
5.0
Trust and confidence
5.0
Ease of Doing Business With
3.0
Value
5.0
Willingness to Recommend
5.0
Overall Rating
5.0
Customer Service and Responsiveness
5.0
Fees and Costs
5.0
Communications and transparency
5.0
Comment on the ratings:

They have a great interest rate on my savings account with direct deposit. Almost 4%!

KB
Katelynn B.May 31, 2025
3.9
Commercial Banks | Bank Account ,Credit Card Services
Incentivize
Ratings:
Knowledge and competency
3.0
Trust and confidence
5.0
Ease of Doing Business With
3.0
Value
2.0
Willingness to Recommend
5.0
Overall Rating
4.0
Customer Service and Responsiveness
5.0
Fees and Costs
5.0
Communications and transparency
3.0
Comment on the ratings:

I like that it’s fast and easy. You don’t need any improvements.