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SoFi
Unclaimed
4.4
20Reviews
Contact
Favorites
Unclaimed
4.4
20Reviews
Contact
Summary
location iconSan Francisco, California
website
company sizeCompany size: 1001-5000
aumAUM: $10B - $25B

SoFi provides financial advisory services, products and tools for borrowing, saving, spending, investing and protection to help customers pursue their financial goals. SoFI's product offerings include checking and savings accounts, credit cards, investment accounts, student loan refinancing, personal loans, home loans, insurance and other financial services.

Categories
Consumer Finance
Investment Management
Fintech
Commercial Banks
Services Personal Loans Student Loans Auto Loans Mortgage / Home Equity Loans
Highly Rated Similar Providers
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SoFi - Reviews

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kD
Korlee D.
Verified LinkedIn User
3.9
Nov 6, 2025
Commercial Banks | Bank Account
incentivized review
incentivized review
Ratings
Knowledge and competency
Trust and confidence
Ease of Doing Business With
Value
Willingness to Recommend
Overall Rating
Customer Service and Responsiveness
Fees and Costs
Communications and transparency
Ratings comment
Improve the security of our accounts and can show a better detailed summary of my spending.
cS
Cherrelle S.
Verified LinkedIn User
4.4
Oct 7, 2025
Commercial Banks | Credit Card Services, Bank Account
incentivized review
incentivized review
Ratings
Knowledge and competency
Trust and confidence
Ease of Doing Business With
Value
Willingness to Recommend
Overall Rating
Customer Service and Responsiveness
Fees and Costs
Communications and transparency
Ratings comment
It’s very good to use when you’re a beginner trying to boost your credit score
mM
Melinda M.
Verified LinkedIn User
4
Sep 24, 2025
Consumer Finance | Credit Cards
incentivized review
incentivized review
Ratings
Knowledge and competency
Trust and confidence
Ease of Doing Business With
Value
Willingness to Recommend
Overall Rating
Customer Service and Responsiveness
Fees and Costs
Communications and transparency
Ratings comment
They offer support and tips to learn about investing. They help with education and supportive services.
mM
Melinda M.
Verified LinkedIn User
5
Sep 11, 2025
Commercial Banks | Bank Account, Payments, Credit Card Services
incentivized review
incentivized review
Ratings
Knowledge and competency
Trust and confidence
Ease of Doing Business With
Value
Willingness to Recommend
Overall Rating
Customer Service and Responsiveness
Fees and Costs
Communications and transparency
Ratings comment
I have used sofi for my online transactions. It is easy to add money into my checking account. I like the service and the ability to add money quickly.
nK
Neha K.
Verified LinkedIn User
4.4
Sep 3, 2025
Consumer Finance | Personal Loans, Credit Cards
incentivized review
incentivized review
Ratings
Knowledge and competency
Trust and confidence
Ease of Doing Business With
Value
Willingness to Recommend
Overall Rating
Customer Service and Responsiveness
Fees and Costs
Communications and transparency
Ratings comment
Love my SoFi online banking. Better rates, great experience. A+
cS
Chaka S.
Verified LinkedIn User
4.7
Sep 2, 2025
Investment Management | Institutional Services
organic review
organic review
Ratings
Knowledge and competency
Trust and confidence
Ease of Doing Business With
Value
Willingness to Recommend
Overall Rating
Customer Service and Responsiveness
Fees and Costs
Communications and transparency
Ratings comment
I use SoFi as my main bank, credit platform. Some criticisms are that there aren't options for investments, no zelle access within the SoFi app, and no physical locations to deposit cash. In my mind, all of these "issues" can be by passed and some are not necessary.Customer service chat box within the mobile app suckd It's so slow but Sofi has the best sign on bonus and are pretty good on apy r...
aS
Amy S.
Verified LinkedIn User
4.8
Aug 23, 2025
Commercial Banks | Bank Account
incentivized review
incentivized review
Ratings
Knowledge and competency
Trust and confidence
Ease of Doing Business With
Value
Willingness to Recommend
Overall Rating
Customer Service and Responsiveness
Fees and Costs
Communications and transparency
Ratings comment
Overall, it’s been a great experience. There isn’t a branch to do business with, though.
aT
Alaina T.
Verified LinkedIn User
4.8
Aug 5, 2025
Consumer Finance | Buy Now Pay Later
incentivized review
incentivized review
Ratings
Knowledge and competency
Trust and confidence
Ease of Doing Business With
Value
Willingness to Recommend
Overall Rating
Customer Service and Responsiveness
Fees and Costs
Communications and transparency
Ratings comment
Loved how fast customer service is getting back to you and resolving any issues I've had
sS
Sylvia S.
Verified LinkedIn User
4.9
Jul 27, 2025
Commercial Banks | Bank Account
incentivized review
incentivized review
Ratings
Knowledge and competency
Trust and confidence
Ease of Doing Business With
Value
Willingness to Recommend
Overall Rating
Customer Service and Responsiveness
Fees and Costs
Communications and transparency
Ratings comment
The atm fees could be lower and they could add more in network atms
dH
Donneil H.
Verified LinkedIn User
5
Jul 21, 2025
Commercial Banks | Bank Account
incentivized review
incentivized review
Ratings
Knowledge and competency
Trust and confidence
Ease of Doing Business With
Value
Willingness to Recommend
Overall Rating
Customer Service and Responsiveness
Fees and Costs
Communications and transparency
Ratings comment
Overdraft feature needs to be improved to where you can overdraft earlier without the membership
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