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JP Morgan Chase & Co. reviews

JP Morgan Chase & Co.

4.0
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4.0
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Summary:
Company size: 5000+

JPMorgan Chase & Co. is a leading global financial services firm offering a broad suite of consumer and community banking, corporate and investment banking, commercial banking, and asset and wealth management services. JPMorgan Chase & Co. serves consumers, small businesses, corporations, governments, and institutions globally in more than 100 countries.


JP Morgan Chase & Co. - Reviews

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Showing 21 – 25 of 25
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ZC
Zach C.Apr 20, 2025
5.0
Commercial Banks | Bank Account
Incentivize
Ratings:
Knowledge and competency
5.0
Trust and confidence
5.0
Ease of Doing Business With
5.0
Value
5.0
Willingness to Recommend
5.0
Overall Rating
5.0
Customer Service and Responsiveness
5.0
Fees and Costs
5.0
Communications and transparency
5.0
Comment on the ratings:

Chase is an amazing bank that I live banking with. Love my checking account.

Additional comments:

What did you like most and least about your experience with the Firm?

The most I like about it is how easy it was to set up my checking account. The least I like is that it costs $5 dollars per month for my account.

What recommendations would you make to the Bank and to other businesses considering engaging this Firm?

I think they should keep doing what they’re doing, but charge less fees for the checking account. Other businesses should absolutely consider doing business with them. Very professional.

KV
Kendrick V.Apr 18, 2025
4.0
Commercial Banks | Loans & Lending ,Credit Card Services
Incentivize
Ratings:
Knowledge and competency
4.0
Trust and confidence
5.0
Ease of Doing Business With
5.0
Value
3.0
Willingness to Recommend
4.0
Overall Rating
4.0
Customer Service and Responsiveness
4.0
Fees and Costs
3.0
Communications and transparency
4.0
Comment on the ratings:

My biggest problems tie back to the website being buggy.

Additional comments:

What did you like most and least about your experience with the Firm?

The customer service is quite good, the website is buggy .

What recommendations would you make to the Bank and to other businesses considering engaging this Firm?

Overhaul the login procedure and the external bank link features

LL
Lance L.Apr 11, 2025
5.0
Commercial Banks | Benefits & Retirement
Incentivize
Ratings:
Knowledge and competency
5.0
Trust and confidence
5.0
Ease of Doing Business With
5.0
Value
5.0
Willingness to Recommend
5.0
Overall Rating
5.0
Customer Service and Responsiveness
5.0
Fees and Costs
5.0
Communications and transparency
5.0
Comment on the ratings:

Chase is very helpful in a lot of ways with my business

Additional comments:

What did you like most and least about your experience with the Firm?

wonderful customer service and people there that help

What recommendations would you make to the Bank and to other businesses considering engaging this Firm?

keep providing great service and honest service cause we need that

BF
Beth F.Apr 10, 2025
5.0
Investment Banks | Capital Markets | Real Estate
Incentivize
Ratings:
Judgment
5.0
Communication
5.0
Expertise
5.0
Industry Knowledge
5.0
Willingness to Recommend
5.0
Execution
5.0
Comment on the ratings:

Always a pleasure banking with Chase, all my needs are addressed. Thank you!

Additional comments:

What did you like most and least about your experience with the Firm?

Located close by & easily accessible to me. Everyone is very helpful.

What recommendations would you make to the Bank and to other businesses considering engaging this Firm?

Everything you could want at one banking firm. Alot of options.

VR
Verified ReviewerJan 20, 2025
1.8
Investment Banks | Capital Markets | Consumer and Retail
Incentivize
Ratings:
Judgment
1.0
Communication
1.0
Expertise
3.0
Industry Knowledge
3.0
Willingness to Recommend
2.0
Execution
1.0
Comment on the ratings:

They wouldn't provide an account number over the phone even when I could answer any security question. I don't want the app or to have an account on the website.

Additional comments:

What did you like most and least about your experience with the Firm?

Calling and talking to customer service was difficult to hear them and they had their minds made up

What recommendations would you make to the Bank and to other businesses considering engaging this Firm?

Create a process for this, as technology gets more complex and easily hacked, people might want to avoid having a profile for their accounts

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