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Bank of America
Unclaimed
verified
4.5
14Reviews
Contact
Favorites
Unclaimed
verified
4.5
14Reviews
Contact
Summary
location iconCharlotte, North Carolina
website
company sizeCompany size: 5000+
total assetsTotal Assets: $50B+

Bank of America is one of the world's largest financial institutions globally. Bank of America offers personal, business and commercial banking, corporate and investment banking and wealth management services. Bank of America's clients include corporations, governments, institutions and individuals around the world.

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Bank of America - Reviews

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kM
Kristian M.
Verified LinkedIn User
4.1
Apr 20, 2025
Commercial Banks | Bank Account
incentivized review
incentivized review
Ratings
Ease of Doing Business With
Value
Willingness to Recommend
Trust and confidence
Knowledge and competency
Communications and transparency
Fees and Costs
Customer Service and Responsiveness
Overall Rating
Ratings comment
The bank is pretty great. Customer service is fair.
Additional comments
What did you like most and least about your experience with the Firm?
I like the ease of use to do my banking. I do have some concerns with the security of my accounts
What recommendations would you make to the Bank and to other businesses considering engaging this Firm?
I would recommend they add more layers of security for banking. Firms should learn all about safety measures.
bS
Barbara S.
Verified LinkedIn User
5
Apr 15, 2025
Commercial Banks | Loans & Lending, Bank Account
incentivized review
incentivized review
Ratings
Ease of Doing Business With
Value
Willingness to Recommend
Trust and confidence
Knowledge and competency
Communications and transparency
Fees and Costs
Customer Service and Responsiveness
Overall Rating
Ratings comment
I had great experience with Bank of America on both account side and with the line of credit. Customer service was amazing. Bank of America was very insightful in recommending different banking services. Obtaining line of credit was a positive experience and they serve my company very well.
Additional comments
What did you like most and least about your experience with the Firm?
I liked customer service and the fact that the bank representative took time to study my company and business. There is nothing that I liked least as it was amazing experience!
What recommendations would you make to the Bank and to other businesses considering engaging this Firm?
I highly recommend engaging Bank of America for banking and also, for lending. Their customer service is amazing. Loan options are very good too. In my opinion, this is one of the best banks.
eE
Esteban E.
Verified LinkedIn User
3
Apr 15, 2025
Commercial Banks | Bank Account, Credit Card Services, Payments
incentivized review
incentivized review
Ratings
Ease of Doing Business With
Value
Willingness to Recommend
Trust and confidence
Knowledge and competency
Communications and transparency
Fees and Costs
Customer Service and Responsiveness
Overall Rating
Ratings comment
Alright business, but not great. The fees stack up if you’re not careful.
Additional comments
What did you like most and least about your experience with the Firm?
Fees are too high. But the ease of creating an account is good.
What recommendations would you make to the Bank and to other businesses considering engaging this Firm?
Lower fees is what I would recommend for the firm to engage better with customers
zS
Zack S.
Verified LinkedIn User
4.9
Apr 11, 2025
Commercial Banks | Credit Card Services, Bank Account
incentivized review
incentivized review
Ratings
Ease of Doing Business With
Value
Willingness to Recommend
Trust and confidence
Knowledge and competency
Communications and transparency
Fees and Costs
Customer Service and Responsiveness
Overall Rating
Ratings comment
I have banked with Bank of America for years, and I am very happy with the firm. They have a wide array of financial products, excellent customer service, and an easy-to-use website and app. They also have branches convenient to where I live.
Additional comments
What did you like most and least about your experience with the Firm?
Most: Excellent customer service, easy to use website and app Least: Low interest rates on their savings accounts
What recommendations would you make to the Bank and to other businesses considering engaging this Firm?
I would advise Bank of America to keep doing what they are doing, as I feel like they offer superior products and customer service.
tR
Tony R.
Verified LinkedIn User
4.3
Apr 8, 2025
Commercial Banks | Bank Account, Credit Card Services
incentivized review
incentivized review
Ratings
Ease of Doing Business With
Value
Willingness to Recommend
Trust and confidence
Knowledge and competency
Communications and transparency
Fees and Costs
Customer Service and Responsiveness
Overall Rating
Ratings comment
It's a very good bank with people that really help you and really knows how to do they job
Additional comments
What did you like most and least about your experience with the Firm?
I love that they was very friendly and listened to what I had to say
What recommendations would you make to the Bank and to other businesses considering engaging this Firm?
None I like the way they run they business and the way the way they help people
bS
Barbara S.
Verified LinkedIn User
5
Feb 20, 2025
Commercial Banks | Bank Account
incentivized review
incentivized review
Ratings
Ease of Doing Business With
Value
Willingness to Recommend
Trust and confidence
Knowledge and competency
Communications and transparency
Fees and Costs
Customer Service and Responsiveness
Overall Rating
Ratings comment
I am long-term customer of Bank of America. The service is always exceptional. I feel that they really care about me, my accounts and always advise me how to optimize my savings and investments. Whenever I come to the bank, customer service is exceptional and always make me feel positive!
Additional comments
What did you like most and least about your experience with the Firm?
I like great customer service. I also like that they are so proactive on advising me on how I can invest my money in the best way - i.e. saving accounts, CDs, etc.
What recommendations would you make to the Bank and to other businesses considering engaging this Firm?
I absolutely would advise clients to open accounts in Bank of America. Customer service is exceptional and they always have customer best interest in mind.
hS
Herb S.
Verified LinkedIn User
3.6
Feb 17, 2025
Commercial Banks | Bank Account, Credit Card Services
incentivized review
incentivized review
Ratings
Ease of Doing Business With
Value
Willingness to Recommend
Trust and confidence
Knowledge and competency
Communications and transparency
Fees and Costs
Customer Service and Responsiveness
Overall Rating
Ratings comment
bank of america is trustworthy and reliable. If you dont have you should try.
Additional comments
What did you like most and least about your experience with the Firm?
i like the services they provide and i also like the credit they give.
What recommendations would you make to the Bank and to other businesses considering engaging this Firm?
STOP OUR ACCOUNTS FROM BEING HACKED THAT WOULD BE AMAZING.
rC
Raheem C.
Verified LinkedIn User
3.8
Feb 13, 2025
Commercial Banks | Bank Account
incentivized review
incentivized review
Ratings
Ease of Doing Business With
Value
Willingness to Recommend
Trust and confidence
Knowledge and competency
Communications and transparency
Fees and Costs
Customer Service and Responsiveness
Overall Rating
Ratings comment
Overall they well known for having affordable fees and or charges.
Additional comments
What did you like most and least about your experience with the Firm?
I love that their charges are quite fair compared to others but their website is not user friendly.
What recommendations would you make to the Bank and to other businesses considering engaging this Firm?
They need to work on having a better ai integration.
bB
Brittani B.
Verified LinkedIn User
4.9
Jan 27, 2025
Commercial Banks | Bank Account
incentivized review
incentivized review
Ratings
Ease of Doing Business With
Value
Willingness to Recommend
Trust and confidence
Knowledge and competency
Communications and transparency
Fees and Costs
Customer Service and Responsiveness
Overall Rating
Ratings comment
I left mostly five stars on everything because I think they have very good customer service and answer all your questions and concerns very well.
Additional comments
What did you like most and least about your experience with the Firm?
What I like most about this firm is their customer service and how knowledgeable they are and how well they answer and questions or concerns you have with full transparency. What I like the least is some of the fees they have and sometimes high interest rates depending how what type of loan or line of credit your trying have.
What recommendations would you make to the Bank and to other businesses considering engaging this Firm?
Maybe have lower interest rates or make it based on your credit score a little more like the higher your score the lower it is or something like that.
kD
Kevin D.
Verified LinkedIn User
4.9
Jan 22, 2025
Commercial Banks | Bank Account, Benefits & Retirement, Credit Card Services, Loans & Lending
incentivized review
incentivized review
Ratings
Ease of Doing Business With
Value
Willingness to Recommend
Trust and confidence
Knowledge and competency
Communications and transparency
Fees and Costs
Customer Service and Responsiveness
Overall Rating
Ratings comment
Very reliable bank, also very trustworthy and competent, one I will definitely recommend.
Additional comments
What did you like most and least about your experience with the Firm?
I like most their level of service and also their transparency, what I like least is their interest rate on loans, could be better.
What recommendations would you make to the Bank and to other businesses considering engaging this Firm?
They are reliable and offer value services for whatever size of firm.
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