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Bank of America
Unclaimed
verified
4.5
19Reviews
Contact
Favorites
Unclaimed
verified
4.5
19Reviews
Contact
Summary
location iconCharlotte, North Carolina
website
company sizeCompany size: 5000+
total assetsTotal Assets: $50B+

Bank of America is one of the world's largest financial institutions globally. Bank of America offers personal, business and commercial banking, corporate and investment banking and wealth management services. Bank of America's clients include corporations, governments, institutions and individuals around the world.

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Bank of America - Reviews

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qC
Quana C.
Verified LinkedIn User
5
May 14, 2025
Commercial Banks | Bank Account
incentivized review
incentivized review
Ratings
Knowledge and competency
Trust and confidence
Ease of Doing Business With
Value
Willingness to Recommend
Overall Rating
Customer Service and Responsiveness
Fees and Costs
Communications and transparency
Ratings comment
The best bank ever I love Bank of America and will never leave
Additional comments
What did you like most and least about your experience with the Firm?
I like everything about bank there’s always there for me on time and on point
What recommendations would you make to the Bank and to other businesses considering engaging this Firm?
We’ll try them out. You won’t regret it. It’s the best bank ever.
aR
Andranae R.
Verified LinkedIn User
4.9
May 12, 2025
Commercial Banks | Bank Account
incentivized review
incentivized review
Ratings
Knowledge and competency
Trust and confidence
Ease of Doing Business With
Value
Willingness to Recommend
Overall Rating
Customer Service and Responsiveness
Fees and Costs
Communications and transparency
Ratings comment
I have been with this bank for years. I trust them for however they may be and will continue to be with them.
Additional comments
What did you like most and least about your experience with the Firm?
There is nothing I like least about the firm. I like that the most I can do is learn a bunch of knowledge.
What recommendations would you make to the Bank and to other businesses considering engaging this Firm?
I don’t see any recommendations that need to be fixed with this term
pB
Paulos B.
Verified LinkedIn User
3.2
May 12, 2025
Commercial Banks | Bank Account
incentivized review
incentivized review
Ratings
Knowledge and competency
Trust and confidence
Ease of Doing Business With
Value
Willingness to Recommend
Overall Rating
Customer Service and Responsiveness
Fees and Costs
Communications and transparency
Ratings comment
It was just to set up my bank account for my debit card. It was easy but it took a couple of weeks for the card to be registered and sent
Additional comments
What did you like most and least about your experience with the Firm?
The explanation and transparency was the most useful thing from the experience. The wait time was my least favorite
What recommendations would you make to the Bank and to other businesses considering engaging this Firm?
Probably having more locations around the city of San Diego, but besides that, I’ve had no issues with it so far
gT
Guillermo T.
Verified Google Business Email User
5
May 12, 2025
Commercial Banks | Bank Account
incentivized review
incentivized review
Ratings
Knowledge and competency
Trust and confidence
Ease of Doing Business With
Value
Willingness to Recommend
Overall Rating
Customer Service and Responsiveness
Fees and Costs
Communications and transparency
Ratings comment
Love the people that work there. Always helpful when I have a question
Additional comments
What did you like most and least about your experience with the Firm?
The convencie of being everywhere. When I need something quick, they are accesible over phone and chat as well
What recommendations would you make to the Bank and to other businesses considering engaging this Firm?
No recommendation. Everything is customer centric.
kB
Kelly B.
Verified LinkedIn User
4.8
May 2, 2025
Commercial Banks | Bank Account
incentivized review
incentivized review
Ratings
Knowledge and competency
Trust and confidence
Ease of Doing Business With
Value
Willingness to Recommend
Overall Rating
Customer Service and Responsiveness
Fees and Costs
Communications and transparency
Ratings comment
I just recently opened a new account, after not being with BofA for over 30 yrs. I am so very glad that I have come back to them.
Additional comments
What did you like most and least about your experience with the Firm?
Everyone at the branch I Bank at are very knowledgeable and compassionate.
What recommendations would you make to the Bank and to other businesses considering engaging this Firm?
Keep up the good work. Keep going above and beyond what is expected of you.
kM
Kristian M.
Verified LinkedIn User
4.1
Apr 20, 2025
Commercial Banks | Bank Account
incentivized review
incentivized review
Ratings
Knowledge and competency
Trust and confidence
Ease of Doing Business With
Value
Willingness to Recommend
Overall Rating
Customer Service and Responsiveness
Fees and Costs
Communications and transparency
Ratings comment
The bank is pretty great. Customer service is fair.
Additional comments
What did you like most and least about your experience with the Firm?
I like the ease of use to do my banking. I do have some concerns with the security of my accounts
What recommendations would you make to the Bank and to other businesses considering engaging this Firm?
I would recommend they add more layers of security for banking. Firms should learn all about safety measures.
bS
Barbara S.
Verified LinkedIn User
5
Apr 15, 2025
Commercial Banks | Loans & Lending, Bank Account
incentivized review
incentivized review
Ratings
Knowledge and competency
Trust and confidence
Ease of Doing Business With
Value
Willingness to Recommend
Overall Rating
Customer Service and Responsiveness
Fees and Costs
Communications and transparency
Ratings comment
I had great experience with Bank of America on both account side and with the line of credit. Customer service was amazing. Bank of America was very insightful in recommending different banking services. Obtaining line of credit was a positive experience and they serve my company very well.
Additional comments
What did you like most and least about your experience with the Firm?
I liked customer service and the fact that the bank representative took time to study my company and business. There is nothing that I liked least as it was amazing experience!
What recommendations would you make to the Bank and to other businesses considering engaging this Firm?
I highly recommend engaging Bank of America for banking and also, for lending. Their customer service is amazing. Loan options are very good too. In my opinion, this is one of the best banks.
eE
Esteban E.
Verified LinkedIn User
3
Apr 15, 2025
Commercial Banks | Bank Account, Credit Card Services, Payments
incentivized review
incentivized review
Ratings
Knowledge and competency
Trust and confidence
Ease of Doing Business With
Value
Willingness to Recommend
Overall Rating
Customer Service and Responsiveness
Fees and Costs
Communications and transparency
Ratings comment
Alright business, but not great. The fees stack up if you’re not careful.
Additional comments
What did you like most and least about your experience with the Firm?
Fees are too high. But the ease of creating an account is good.
What recommendations would you make to the Bank and to other businesses considering engaging this Firm?
Lower fees is what I would recommend for the firm to engage better with customers
zS
Zack S.
Verified LinkedIn User
4.9
Apr 11, 2025
Commercial Banks | Credit Card Services, Bank Account
incentivized review
incentivized review
Ratings
Knowledge and competency
Trust and confidence
Ease of Doing Business With
Value
Willingness to Recommend
Overall Rating
Customer Service and Responsiveness
Fees and Costs
Communications and transparency
Ratings comment
I have banked with Bank of America for years, and I am very happy with the firm. They have a wide array of financial products, excellent customer service, and an easy-to-use website and app. They also have branches convenient to where I live.
Additional comments
What did you like most and least about your experience with the Firm?
Most: Excellent customer service, easy to use website and app Least: Low interest rates on their savings accounts
What recommendations would you make to the Bank and to other businesses considering engaging this Firm?
I would advise Bank of America to keep doing what they are doing, as I feel like they offer superior products and customer service.
tR
Tony R.
Verified LinkedIn User
4.3
Apr 8, 2025
Commercial Banks | Bank Account, Credit Card Services
incentivized review
incentivized review
Ratings
Knowledge and competency
Trust and confidence
Ease of Doing Business With
Value
Willingness to Recommend
Overall Rating
Customer Service and Responsiveness
Fees and Costs
Communications and transparency
Ratings comment
It's a very good bank with people that really help you and really knows how to do they job
Additional comments
What did you like most and least about your experience with the Firm?
I love that they was very friendly and listened to what I had to say
What recommendations would you make to the Bank and to other businesses considering engaging this Firm?
None I like the way they run they business and the way the way they help people
12