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Bank of America
Unclaimed
verified
5
6Reviews
Contact
Favorites
Unclaimed
verified
5
6Reviews
Contact
Summary
location iconCharlotte, North Carolina
website
company sizeCompany size: 5000+
total assetsTotal Assets: $50B+

Bank of America is one of the world's largest financial institutions globally. Bank of America offers personal, business and commercial banking, corporate and investment banking and wealth management services. Bank of America's clients include corporations, governments, institutions and individuals around the world.

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Bank of America - Reviews

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bB
Brittani B.
Verified LinkedIn User
4.9
Jan 27, 2025
Commercial Banks | Account Services
incentivized review
incentivized review
Ratings
Ease of Doing Business With
Value
Willingness to Recommend
Trust and confidence
Knowledge and competency
Communications and transparency
Fees and Costs
Customer Service and Responsiveness
Overall Rating
Ratings comment
I left mostly five stars on everything because I think they have very good customer service and answer all your questions and concerns very well.
Additional comments
What did you like most and least about your experience with the Firm?
What I like most about this firm is their customer service and how knowledgeable they are and how well they answer and questions or concerns you have with full transparency. What I like the least is some of the fees they have and sometimes high interest rates depending how what type of loan or line of credit your trying have.
What recommendations would you make to the Bank and to other businesses considering engaging this Firm?
Maybe have lower interest rates or make it based on your credit score a little more like the higher your score the lower it is or something like that.
kD
Kevin D.
Verified LinkedIn User
4.9
Jan 22, 2025
Commercial Banks | Account Services, Benefits & Retirement, Credit Card Services, Debt & Lending
incentivized review
incentivized review
Ratings
Ease of Doing Business With
Value
Willingness to Recommend
Trust and confidence
Knowledge and competency
Communications and transparency
Fees and Costs
Customer Service and Responsiveness
Overall Rating
Ratings comment
Very reliable bank, also very trustworthy and competent, one I will definitely recommend.
Additional comments
What did you like most and least about your experience with the Firm?
I like most their level of service and also their transparency, what I like least is their interest rate on loans, could be better.
What recommendations would you make to the Bank and to other businesses considering engaging this Firm?
They are reliable and offer value services for whatever size of firm.
vR
Verified Reviewer
Verified LinkedIn User
5
Jul 11, 2023
Commercial Banks | Credit Card Services
organic review
organic review
Ratings
Ease of Doing Business With
Value
Willingness to Recommend
Trust and confidence
Knowledge and competency
Communications and transparency
Fees and Costs
Customer Service and Responsiveness
Overall Rating
Ratings comment
I have banked with American Express for about a year now and I have had no issues. I joined for the Delta skymiles points.
Additional comments
What did you like best about your experience with the Firm?
Quick customer service call time
What did you like least about your experience with the Firm?
Not certain Delta SkyMiles card is the best option for me. I may switch to the blue cash card instead
vR
Verified Reviewer
Verified LinkedIn User
5
Apr 14, 2023
Commercial Banks | Credit Card Services
organic review
organic review
Ratings
Ease of Doing Business With
Value
Willingness to Recommend
Trust and confidence
Knowledge and competency
Communications and transparency
Fees and Costs
Customer Service and Responsiveness
Overall Rating
Ratings comment
Had very easy transition in creating my account and great service when asking questions
Additional comments
vR
Verified Reviewer
Verified LinkedIn User
5
Apr 7, 2023
Commercial Banks | Account Services
organic review
organic review
Ratings
Ease of Doing Business With
Value
Willingness to Recommend
Trust and confidence
Knowledge and competency
Communications and transparency
Fees and Costs
Customer Service and Responsiveness
Overall Rating
Ratings comment
Easy banking with reliable customer service I can trust.
Additional comments
What did you like best about your experience with the Firm?
Ease of banking and wide network if branches and atms.
What did you like least about your experience with the Firm?
Hold times on a phone
vR
Verified Reviewer
Verified LinkedIn User
5
Oct 6, 2022
Commercial Banks | Debt & Lending
organic review
organic review
Ratings
Ease of Doing Business With
Value
Willingness to Recommend
Trust and confidence
Knowledge and competency
Communications and transparency
Fees and Costs
Customer Service and Responsiveness
Overall Rating
Ratings comment
Serving as Contract CFO for a client.... Incumbent lender began imposing onerous conditions while reducing the size or the overall facility despite no outstanding balances on the LoC. BoA introduced by friends at Merrill Lynch and came through with a much superior offering. We've been with BoA for just over a year now... they proactively notified us of our renewal 2 months prior to its expira...
Additional comments
What did you like best about your experience with the Firm?
responsiveness and ease of doing business
What did you like least about your experience with the Firm?
nothing