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Silicon Valley Bank reviews

Silicon Valley Bank

4.9
Unclaimed
4.9
Unclaimed
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Summary:
Company size: 1001-5000
Total Assets: $50B+

Silicon Valley Bank (SVB) is a leading commercial banking and lending for intellectual capital based businesses. SVB provides a complete suite of financial services to businesses and maintains offices in throughout the United States and in London, Hong Kong, Beijing, Shanghai, Herzliya Pituah, Israel, Frankfurt, Germany and Toronto.


Silicon Valley Bank - Reviews

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VR
Verified ReviewerMay 16, 2022
5.0
Commercial Banks | Bank Account
Organic
Ratings:
Knowledge and competency
5.0
Trust and confidence
5.0
Ease of Doing Business With
5.0
Value
5.0
Willingness to Recommend
5.0
Overall Rating
5.0
Customer Service and Responsiveness
5.0
Fees and Costs
5.0
Communications and transparency
5.0
Comment on the ratings:

Dale Kirkland, Shane Ballew, and Lauri Solano are fabulous.

Additional comments:

What did you like best about your experience with the Firm?

Good customer support and transparency.

What recommendations would you make to other businesses considering engaging this Firm?

A must if you are in technology, especially in the Atlanta or Southeast market.

VR
Verified ReviewerApr 23, 2021
4.8
Commercial Banks | Bank Account
Organic
Ratings:
Knowledge and competency
5.0
Trust and confidence
5.0
Ease of Doing Business With
4.0
Value
5.0
Overall Rating
5.0
Customer Service and Responsiveness
5.0
Fees and Costs
4.0
Communications and transparency
5.0
Additional comments:

What did you like best about your experience with the Firm?

Personal touch from SVB... representatives care about their customers and are very responsive.

What did you like least about your experience with the Firm?

Online user setup not always intuitive when you get to things like authorizing mobile banking. I believe this was growing pains with their automation (2 yrs ago). However, staff are very helpful in overcoming diffiuculties caused by cumbersome technical issues.