AboutReviews (22)News (88)Discussions
PayPal reviews

PayPal

4.8
Unclaimed
4.8
Unclaimed
Leave a review

Leave a review

Categories: Fintech
Summary:
Company size: 5000+

PayPal is a leading digital global payment technology platform designed to enable financial services and commerce more convenient, affordable and secure for customers.


Highly rated similar providers
0
0 reviews
Awards: 0
Company size: 5000+
Categories: Fintech
Services: Payments

Visit profile
0
0 reviews
Awards: 0
Company size: 11-50
Categories: Fintech
Services: Technology

Visit profile
0
0 reviews
Awards: 0
Company size: 51-200
Categories: Fintech

Visit profile

PayPal - Reviews

Help others choose smarter — write a quick review!

Your experience can help guide someone’s next big decision.
Leave a review
Showing 11 – 20 of 22
  • Most popular
  • Highest rated
  • By date
SM
Sara M.Aug 14, 2025
5.0
Fintech | Payments
Incentivize
Ratings:
Knowledge and competency
5.0
Trust and confidence
5.0
Ease of Doing Business With
5.0
Value
5.0
Willingness to Recommend
5.0
Overall Rating
5.0
Customer Service and Responsiveness
5.0
Fees and Costs
5.0
Communications and transparency
5.0
Comment on the ratings:

I have used PayPal for many years. They are great. I can send or recieve money in seconds. I've never had any issues.

ML
Marissa L.Jul 22, 2025
4.8
Fintech | Payments
Organic
Ratings:
Knowledge and competency
5.0
Trust and confidence
5.0
Ease of Doing Business With
5.0
Value
5.0
Willingness to Recommend
5.0
Overall Rating
4.0
Customer Service and Responsiveness
4.0
Fees and Costs
5.0
Communications and transparency
5.0
Comment on the ratings:

The main thing I like about PayPal is the ease of usage among the different platforms and everyday use. The only thing that could be improved would be more access to money loans or incentives to help in time of need.

SH
s h.Jul 17, 2025
5.0
Fintech | Payments
Incentivize
Ratings:
Knowledge and competency
5.0
Trust and confidence
5.0
Ease of Doing Business With
5.0
Value
5.0
Willingness to Recommend
5.0
Overall Rating
5.0
Customer Service and Responsiveness
5.0
Fees and Costs
5.0
Communications and transparency
5.0
Comment on the ratings:

They have great customer service and is very family family or and is very family family oriented and always answer when you're try and get something solved

BW
Brittany W.Jul 7, 2025
5.0
Fintech | Payments
Incentivize
Ratings:
Knowledge and competency
5.0
Trust and confidence
5.0
Ease of Doing Business With
5.0
Value
5.0
Willingness to Recommend
5.0
Overall Rating
5.0
Customer Service and Responsiveness
5.0
Fees and Costs
5.0
Communications and transparency
5.0
Comment on the ratings:

Simple system that isn't buggy or requiring specific technology to run properly. As far as improvement goes I don't find much wrong with it besides slight lag.

CM
Carmen M.Jul 3, 2025
4.2
Fintech | Payments ,Cryptocurrency & Blockchain ,Technology
Incentivize
Ratings:
Knowledge and competency
5.0
Trust and confidence
4.0
Ease of Doing Business With
3.0
Value
4.0
Willingness to Recommend
3.0
Overall Rating
5.0
Customer Service and Responsiveness
5.0
Fees and Costs
5.0
Communications and transparency
4.0
Comment on the ratings:

They will lock up your funds quickly but hell of security

SS
Saidell S.Jun 18, 2025
5.0
Fintech | Payments
Incentivize
Ratings:
Knowledge and competency
5.0
Trust and confidence
5.0
Ease of Doing Business With
5.0
Value
5.0
Willingness to Recommend
5.0
Overall Rating
5.0
Customer Service and Responsiveness
5.0
Fees and Costs
5.0
Communications and transparency
5.0
Comment on the ratings:

Paypal lets you choose between having a payment sent as personal meaning family, and friends or business which offers ways to keep the cuatomer safe witb thw transaction

JC
Jon C.May 26, 2025
4.8
Fintech | Payments
Incentivize
Ratings:
Knowledge and competency
5.0
Trust and confidence
5.0
Ease of Doing Business With
5.0
Value
5.0
Willingness to Recommend
5.0
Overall Rating
5.0
Customer Service and Responsiveness
5.0
Fees and Costs
4.0
Communications and transparency
4.0
Comment on the ratings:

I like that I’m able to transfer funds to friends and family at no charge. I do not like that PayPal charges a fee to instantly transfer funds to my bank.

SG
Sarah G.May 26, 2025
4.3
Fintech | Cryptocurrency & Blockchain ,Payments
Incentivize
Ratings:
Knowledge and competency
4.0
Trust and confidence
3.0
Ease of Doing Business With
4.0
Value
5.0
Willingness to Recommend
5.0
Overall Rating
4.0
Customer Service and Responsiveness
5.0
Fees and Costs
5.0
Communications and transparency
4.0
Comment on the ratings:

With the review it was straight forward and easy to answer. Plus sweet simple and short! Took less than 5 minutes

KW
Krystal W.May 21, 2025
4.2
Fintech | Payments
Incentivize
Ratings:
Knowledge and competency
4.0
Trust and confidence
4.0
Ease of Doing Business With
4.0
Value
5.0
Willingness to Recommend
5.0
Overall Rating
4.0
Customer Service and Responsiveness
4.0
Fees and Costs
4.0
Communications and transparency
4.0
Comment on the ratings:

It is a great firm I definitely recommend them to aanyone easy payments and to send and receive 5 stars.

Additional comments:

What did you like most and least about your experience with the Firm?

I like that u get your payments easily. What I dont like is it's no overdraft protection.

What recommendations would you make to the Bank and to other businesses considering engaging this Firm?

Overdraft protection better referral rewards would be better.

MH
Michelle H.May 17, 2025
3.7
Fintech | Payments
Incentivize
Ratings:
Knowledge and competency
5.0
Trust and confidence
4.0
Ease of Doing Business With
4.0
Value
4.0
Willingness to Recommend
3.0
Overall Rating
3.0
Customer Service and Responsiveness
4.0
Fees and Costs
2.0
Communications and transparency
4.0
Comment on the ratings:

Tge fees are outrageous compared to CashApp - especially the fees when adding paper money at a store. Some stores charge $4.95! Cashapp is always $1

Additional comments:

What did you like most and least about your experience with the Firm?

i still use PayPal but it's on its way out. I feel safe using it to send and receive money but I will not add money to my PayPal account at a store anymore

What recommendations would you make to the Bank and to other businesses considering engaging this Firm?

Fees are way too high!!! PayPal may be superior as far as safety and trustworthiness to some degree but people will not use it due to the fees