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NewBank reviews

NewBank

4.7
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4.7
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Categories: Commercial Banks
Services: Bank Account
Summary:
Company size: 11-50

NewBank is a state chartered commercial bank founded in 2006 by a group of successful Korean-American local businessmen, community leaders and professionals. The bank currently operates five full services retail branch locations. Its business objective has been mainly focused on supporting small business owners by providing optimal financial solutions through understanding their needs. NewBank’s mission is to be the leading local bank for small businesses and to achieve the reputation of providing the highest quality of financial solutions to customers.


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NewBank - Reviews

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KD
Kevin D.Feb 8, 2025
4.7
Commercial Banks | Bank Account
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Ratings:
Knowledge and competency
5.0
Trust and confidence
5.0
Ease of Doing Business With
5.0
Value
4.0
Willingness to Recommend
4.0
Overall Rating
5.0
Customer Service and Responsiveness
5.0
Fees and Costs
4.0
Communications and transparency
5.0
Comment on the ratings:

New Bank offers top notch services for small business, they are transparent and very customer friendly.

Additional comments:

What did you like most and least about your experience with the Firm?

How attentive they are to customers wants and needs, very easy to do business with.

What recommendations would you make to the Bank and to other businesses considering engaging this Firm?

Currently have 5 branches in NY, I would recommend they open more branches from easy accessible to customers.