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NBT Bank reviews

NBT Bank

5.0
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5.0
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Summary:
Company size: 1001-5000
Total Assets: $5B - $10B

NBT Bank is a federally chartered, independent, community bank based in Norwich, New York, founded in 1856. NBT Bank provides business and personal banking services, including mortgages, auto loans, personal loans, credit cards, commercial loans and lines of credit, treasury management, merchant services, private banking, trust and estate services, retirement, investment services, wealth management, insurance, and other services for customers. NBT Bank serves customers with more than 170 locations in Pennsylvania, New York, Connecticut, Vermont, Massachusetts, New Hampshire, and Maine.


NBT Bank - Reviews

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scott S.May 14, 2025
5.0
Commercial Banks | Bank Account
Incentivize
Ratings:
Knowledge and competency
5.0
Trust and confidence
5.0
Ease of Doing Business With
5.0
Value
5.0
Willingness to Recommend
5.0
Overall Rating
5.0
Customer Service and Responsiveness
5.0
Fees and Costs
5.0
Communications and transparency
5.0
Comment on the ratings:

I’ve had nothing but good experiences with them every time I’ve gone in

Additional comments:

What did you like most and least about your experience with the Firm?

Most they were friendly and helpful least nothing that I can think of

What recommendations would you make to the Bank and to other businesses considering engaging this Firm?

They are friendly and helpful plus knowledgeable every time I’ve gone to visit