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M&T Bank reviews

M&T Bank

4.5
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4.5
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Summary:
Company size: 5000+

M&T Bank Corporation is a publicly traded financial holding company for M&T Bank and Wilmington Trust and was founded in 1856. M&T Bank offers a broad suite of commercial and consumer banking services, investment banking services, trust services, and investing and insurance services for customers. M&T Bank serves customers with locations from Maine to Virginia and Washington, D.C.


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M&T Bank - Reviews

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Showing 1 – 3 of 3
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AK
Andy K.Oct 7, 2025
5.0
Commercial Banks | Bank Account
Incentivize
Ratings:
Knowledge and competency
5.0
Trust and confidence
5.0
Ease of Doing Business With
5.0
Value
5.0
Willingness to Recommend
5.0
Overall Rating
5.0
Customer Service and Responsiveness
5.0
Fees and Costs
5.0
Communications and transparency
5.0
Comment on the ratings:

They are a great bank and they have a great team of bankers.

ES
Elizabeth S.Jun 19, 2025
4.5
Investment Banks | Private Capital Advisory | Energy and Power
Incentivize
Ratings:
Judgment
5.0
Communication
5.0
Expertise
3.0
Industry Knowledge
4.0
Willingness to Recommend
5.0
Execution
5.0
Comment on the ratings:

I likethat they understand my needs for the most part

RS
Robert S.Mar 10, 2025
4.1
Commercial Banks | Bank Account
Organic
Ratings:
Knowledge and competency
5.0
Trust and confidence
4.0
Ease of Doing Business With
4.0
Value
4.0
Willingness to Recommend
4.0
Overall Rating
4.0
Customer Service and Responsiveness
5.0
Fees and Costs
4.0
Communications and transparency
3.0
Comment on the ratings:

I've been a customer at this bank for over a year now, and their customer service is exceptional. The staff is always friendly and knowledgeable, and they’re quick to resolve any issues I might have. I always feel valued as a customer.

Additional comments:

What did you like most and least about your experience with the Firm?

What I liked most about the bank is their customer support. Every time I had a question or an issue, they responded quickly, and the staff went above and beyond to help me. I never had to wait long, which is a huge plus.

What recommendations would you make to the Bank and to other businesses considering engaging this Firm?

To just make sure that all fees are clearly communicated upfront. Some charges, especially for wire transfers or international transactions, can be surprising, and having a clearer breakdown would help avoid any confusion.