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Forest Park National Bank & Trust Co. reviews

Forest Park National Bank & Trust Co.

3.7
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3.7
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Summary:
Company size: 1-10

Forest Park National Bank and Trust Company is a privately owned, federally chartered community bank based in Forest Park, Illinois, founded in 1943. Forest Park National Bank and Trust Company provides business and personal banking services, including mortgages, auto loans, personal loans, debit cards, commercial loans and lines of credit, merchant card services, and other services for customers.


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Company size: 51-200
Categories: Commercial Banks
Services: Bank Account

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Forest Park National Bank & Trust Co. - Reviews

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CD
Cheryl D.Jan 26, 2025
3.7
Commercial Banks | Bank Account
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Ratings:
Knowledge and competency
5.0
Trust and confidence
3.0
Ease of Doing Business With
3.0
Value
3.0
Willingness to Recommend
4.0
Overall Rating
4.0
Customer Service and Responsiveness
3.0
Fees and Costs
5.0
Communications and transparency
3.0
Comment on the ratings:

II think that like I had to switch away from it andI think that like I had to switch away from it and I didn't really recommend that much because it is very hard to get in touch with the customer service and staff off hours because it is a very small business and I think like there are a lot of limits and checks and balances more than the larger banks.

Additional comments:

What did you like most and least about your experience with the Firm?

II think what I liked most about it is that it was I think what I liked most about it is that it was convenient and close by located. Other than that what I liked least is that it is a small bank so they don't have 24 seven customer support and the hours are not always the best either or trying to get help or assistance the right way

What recommendations would you make to the Bank and to other businesses considering engaging this Firm?

It would be so successful if they just had more staff. And if they had more staff off hours and were able to help and assist and be able to back up and keep your money safe just like the other larger banks can