Home Page/Commercial Banks/First Hawaiian Bank

AboutReviews (2)News (226)Discussions
First Hawaiian Bank reviews

First Hawaiian Bank

4.5
Unclaimed
4.5
Unclaimed


Summary:
Company size: 1001-5000
Total Assets: $10B - $25B

First Hawaiian Bank is a state-chartered bank based in Honolulu, Hawai'i founded in 1858. First Hawaiian Bank offers personal and business banking services including personal loans, mortgages, auto loans, construction loans, business loans and financing, merchant services, credit cards, wealth management, insurance, private banking, trust services, and other banking services. First Hawaiian Bank operates 57 locations throughout Hawai'i.


First Hawaiian Bank - Reviews

Help others choose smarter — write a quick review!

Your experience can help guide someone’s next big decision.
Leave a review
Showing 1 – 2 of 2
  • Most popular
  • Highest rated
  • By date
EK
Evan K.Dec 25, 2025
4.8
Commercial Banks | Credit Card Services ,Bank Account
Organic
Ratings:
Knowledge and competency
5.0
Trust and confidence
5.0
Ease of Doing Business With
5.0
Value
5.0
Willingness to Recommend
5.0
Overall Rating
4.0
Customer Service and Responsiveness
5.0
Fees and Costs
5.0
Communications and transparency
4.0
Comment on the ratings:

First Hawaiian Bank provides a comprehensive list of financial services for individual customers and businesses alike. Their Priority Rewards Mastercard credit card is a great way to earn valuable points, which can be redeemed for a variety of perks. I wish they would tell their customers when their points will expire (or better yet never let points expire). Better customer service communication with their customers would be very much appreciated.

EK
Evan K.Dec 6, 2025
4.3
Commercial Banks | Credit Card Services
Organic
Ratings:
Knowledge and competency
4.0
Trust and confidence
4.0
Ease of Doing Business With
5.0
Value
5.0
Willingness to Recommend
4.0
Overall Rating
4.0
Customer Service and Responsiveness
4.0
Fees and Costs
5.0
Communications and transparency
4.0
Comment on the ratings:

First Hawaiian Bank's Priority Rewards credit card provides a zero annual fee card that can earn loyalty rewards points for a variety of rewards. In a world of credit cards with increasing annual fees, this is one credit card that can be of great value. I do have an issue with the reward points expiring; I wish they would not expire since that can be a big drawback for those who want to build their point totals over time.