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Ent Credit Union reviews

Ent Credit Union

4.9
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4.9
Unclaimed
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Summary:
Company size: 1001-5000
Total Assets: $5B - $10B

Ent Credit Union is a state-chartered credit union based in Colorado Springs, Colorado founded in 1957. Ent Credit Union offers consumer checking and savings accounts, certificates of deposit, individual retirement accounts, health savings accounts, credit cards, consumer loans, mortgages, and retirement, investment and insurance services.


Ent Credit Union - Reviews

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Showing 1 – 3 of 3
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LL
Lance L.Oct 2, 2025
5.0
Credit Unions | Benefits & Retirement
Incentivize
Ratings:
Knowledge and competency
5.0
Trust and confidence
5.0
Ease of Doing Business With
5.0
Value
5.0
Willingness to Recommend
5.0
Overall Rating
5.0
Customer Service and Responsiveness
5.0
Fees and Costs
5.0
Communications and transparency
5.0
Comment on the ratings:

Fantastic rating system and keep it just like it is

CB
Chris B.May 14, 2025
4.7
Credit Unions | Bank Account ,Loans & Lending
Incentivize
Ratings:
Knowledge and competency
4.0
Trust and confidence
5.0
Ease of Doing Business With
5.0
Value
5.0
Willingness to Recommend
5.0
Overall Rating
5.0
Customer Service and Responsiveness
5.0
Fees and Costs
4.0
Communications and transparency
4.0
Comment on the ratings:

Switching to Ent Credit Union from Wells Fargo over 15 years ago was a fantastic move. Unlike the impersonal service I experienced before, Ent has consistently made me feel valued. Opening checking and savings was easy, and their mortgage team later provided a smooth and understandable home-buying experience with a great rate. Their online and mobile banking are excellent, and their staff is always helpful and friendly. I was also impressed by a recent $2,000 no-interest loan – a testament to their member focus. Having my mortgage, checking/savings, and credit card with Ent simplifies everything. After all these years, I highly recommend Ent for their excellent service and genuine commitment to their members.

Additional comments:

What did you like most and least about your experience with the Firm?

What I like most about Ent is the consistently friendly and member-focused service I've experienced over the past 15+ years. The only real disappointment I've encountered during my time with Ent was not qualifying for a HELOC. While I understand lending criteria are in place, it was still a setback for a home improvement project I had planned, and I had hoped my long-standing positive relationship with Ent would have been a greater factor.

What recommendations would you make to the Bank and to other businesses considering engaging this Firm?

If you're considering Ent Credit Union, definitely explore your options and don't be afraid to compare their rates and fees on loans, mortgages, credit cards, and accounts with others. Based on my long-term experience here in Colorado Springs, I'm confident Ent will prove more favorable. Don't just look at the numbers, though; also look at the service, which is a huge plus.

LL
Lance L.Apr 29, 2025
4.9
Credit Unions | Benefits & Retirement ,Credit Card Services ,Payments
Incentivize
Ratings:
Knowledge and competency
5.0
Trust and confidence
5.0
Ease of Doing Business With
5.0
Value
5.0
Willingness to Recommend
5.0
Overall Rating
5.0
Customer Service and Responsiveness
5.0
Fees and Costs
4.0
Communications and transparency
5.0
Comment on the ratings:

Ent Credit is a wonderful bank , is vert helpful when i opened my cafe and we are doing great

Additional comments:

What did you like most and least about your experience with the Firm?

Was helpful in obtaining my cafe and is doing well

What recommendations would you make to the Bank and to other businesses considering engaging this Firm?

Thank you for all you have done and will do , great