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Delaware Funds by Macquarie reviews

Delaware Funds by Macquarie

1.9
Unclaimed
1.9
Unclaimed
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Summary:
Company size: 5000+
AUM: $50B+

Macquarie Asset Management is part of the Macquarie Group, a financial services organization founded in 1969. Macquarie Asset Management is a global asset management that offers a broad suite of investment products for institutions, pension funds, governments, and individuals.


Delaware Funds by Macquarie - Reviews

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VR
Verified ReviewerMar 2, 2024
1.9
Investment Management | Institutional Services
Organic
Ratings:
Knowledge and competency
3.0
Trust and confidence
1.0
Ease of Doing Business With
1.0
Value
2.0
Willingness to Recommend
2.0
Overall Rating
1.0
Customer Service and Responsiveness
3.0
Fees and Costs
3.0
Communications and transparency
1.0
Comment on the ratings:

On 12/29/23 my father passed away suddenly, shortly there after I learned he had an IRA with Delaware funds of which I was beneficiary. Long story short it is now 3/1/24 and I am still trying to get my father's account liquidated to no avail. I have sent "required paperwork" in 5 times now and every time there is an issue. The first two times I was sent incorrect paperwork. The other times it is due to ridiculous obstacles put in place by them as we go. Everything has to go through the USPS so correspondences are excruciatingly slow. I have filed a complaint with the SEC and will continue to do so until there is resolution. I just want to put this behind me but every day I'm forced to relive the passing of my father in a negative light.