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Citizens Bank reviews

Citizens Bank

5.0
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5.0
Unclaimed
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Summary:
Company size: 51-200
Total Assets: Up to $2B

Citizens Bank is a state chartered community bank based in New Haven, Missouri founded in 1934. Citizens Bank offers personal and business banking services including consumer and personal loans, commercial loans and lines of credit, commercial real estate loans, and other banking services. Citizens Bank serves the community with five locations.


Citizens Bank - Reviews

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Showing 1 – 4 of 4
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JH
Jack H.Jul 23, 2025
5.0
Commercial Banks | Bank Account
Incentivize
Ratings:
Knowledge and competency
5.0
Trust and confidence
5.0
Ease of Doing Business With
5.0
Value
5.0
Willingness to Recommend
5.0
Overall Rating
5.0
Customer Service and Responsiveness
5.0
Fees and Costs
5.0
Communications and transparency
5.0
Comment on the ratings:

I like the many locations available for me to walk in to and conduct business. Always increased interest on my capital is good.

ES
Erin S.Jul 3, 2025
5.0
Commercial Banks | Loans & Lending
Incentivize
Ratings:
Knowledge and competency
5.0
Trust and confidence
5.0
Ease of Doing Business With
5.0
Value
5.0
Willingness to Recommend
5.0
Overall Rating
5.0
Customer Service and Responsiveness
5.0
Fees and Costs
5.0
Communications and transparency
5.0
Comment on the ratings:

offers a low-down-payment mortgage and gives qualified buyers help with closing costs.

AF
Alicia F.Nov 29, 2024
5.0
Commercial Banks | Loans & Lending ,Bank Account
Incentivize
Ratings:
Knowledge and competency
5.0
Trust and confidence
5.0
Ease of Doing Business With
5.0
Value
5.0
Willingness to Recommend
5.0
Overall Rating
5.0
Customer Service and Responsiveness
5.0
Fees and Costs
5.0
Communications and transparency
5.0
Comment on the ratings:

Quality expirence and services provided

Additional comments:

What did you like most and least about your experience with the Firm?

They make sure customers date are well secure

What recommendations would you make to the Bank and to other businesses considering engaging this Firm?

Continuous innovation

HJ
Henry J.Nov 28, 2024
5.0
Commercial Banks | Loans & Lending
Incentivize
Ratings:
Knowledge and competency
5.0
Trust and confidence
5.0
Ease of Doing Business With
5.0
Value
5.0
Willingness to Recommend
5.0
Overall Rating
5.0
Customer Service and Responsiveness
5.0
Fees and Costs
5.0
Communications and transparency
5.0
Comment on the ratings:

Citizens Bank is my favorite bank

Additional comments:

What did you like most and least about your experience with the Firm?

Customer service and responsiveness

What recommendations would you make to the Bank and to other businesses considering engaging this Firm?

They have one of the best customer services