Citi began operations in India over a century ago in 1902 in Kolkata and today is a significant foreign investor in the Indian financial market. As promoter-shareholder, Citi has played a leading role in establishing important market intermediaries such as depositories, credit bureau, clearing and payment institutions. Citi helped lay the foundation of the Indian software industry by establishing Citicorp Overseas Software Ltd.
Citibank - Reviews
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Their customer service could be better to be honest
CitiBank makes banking effortless! Their intuitive platform ensures a seamless experience, whether online or in person. The low fees and competitive costs make it a fantastic value, and their customer service is top-notch. Doing business with CitiBank is refreshingly simple—smooth transactions, great perks, and total reliability. Highly recommend for anyone seeking hassle-free, efficient banking
Additional comments:What did you like most and least about your experience with the Firm?
Ease of Use: CitiBank's platform is incredibly user-friendly, making transactions smooth and hassle-free, whether online or in-person. Great Value & Low Fees: Competitive costs and minimal fees make banking wit CitiBank a smart financial choice.
What recommendations would you make to the Bank and to other businesses considering engaging this Firm?
CitiBank offers a seamless online and mobile banking experience, making transactions and financial management effortless. The efficiency and reliability of CitiBank’s banking processes can streamline business operations.
Citibank makes banking simple and stress-free. The signup process is quick and easy, so you can get started without a hassle. Their features, like mobile check deposit and Zelle for fast money transfers, are incredibly convenient and user-friendly. Managing finances on the go is a breeze with their intuitive app.
Additional comments:What did you like most and least about your experience with the Firm?
Citibank really nails the balance between accessibility and functionality—it's banking done right!
What recommendations would you make to the Bank and to other businesses considering engaging this Firm?
Ease of navigation and sign up us a must! Low account creation fees as well
Overall, I am extremely satisfied with Citibank's services. They have consistently demonstrated a high level of knowledge and competency in their field, making it easy for me to do business with them. Their fees and costs are competitive, and their customer service is always responsive and helpful. I appreciate their transparent communication and trust their expertise, which gives me confidence in their investment plans. I would highly recommend Citibank to anyone looking for reliable banking services. As for the overall rating, considering i have given high ratings to all the factors, I would suggest a rating of 9 or 10 out of 10.
Additional comments:What did you like most and least about your experience with the Firm?
I liked the ease of use of their online platform, it was very user-friendly and made it easy for me to manage my accounts and investments. The customer service team was also very responsive and helpful whenever I had questions or needed assistance. One area for improvement I noticed was that the mobile app could be more intuitive. Sometimes it took me a few extra steps to find what I was looking for. However, this was a minor issue and overall my experience with Citibank was very positive.
What recommendations would you make to the Bank and to other businesses considering engaging this Firm?
Citibank can further help to enhance its services by investing in digital transformation, expanding financial education resources, and upgrading its mobile app functionality. Meanwhile, businesses considering a partnership with Citibank should tap into the bank's expertise, explore innovative solutions, and expect exceptional customer service, fostering a collaborative and supportive banking experience.
Their online banking platform is intuitive and user-friendly, making it easy to manage my accounts, pay bills, and track transactions. I especially appreciate the mobile app—it’s reliable and provides all the features I need, like quick transfers and instant alerts.
Additional comments:What did you like most and least about your experience with the Firm?
I’ve had nothing but positive experiences.
What recommendations would you make to the Bank and to other businesses considering engaging this Firm?
In terms of fees, I’ve found their offerings to be transparent and competitive. I’ve never had to worry about hidden charges, and the rates on savings accounts and loans are fair.